3 Replies Latest reply on Dec 18, 2016 6:00 AM by cmgap

    play button greyed out in presentation

    christiancvske

      I have LR now for 3 months and now working with the presentation module but the play button is greyed out, also via the menu "played, pauze, etc" is greyed out.

       

      My LR version is :

      Lightroom-versie: CC 2015.8 [ 1099473 ]

      OS: Windows 10

       

      Thx for any help on  this.

       

      Christian

        • 1. Re: play button greyed out in presentation
          cmgap Adobe Community Professional

          Can you post a screen shot? Have you been able to use the Presentation feature before? Have you tried selecting a different folder? Are you seeing '!' or '?' on your images?

          • 2. Re: play button greyed out in presentation
            christiancvske Level 1

            Hi,

            As you can see bottom right the dutch word 'afspelen' which means 'play' in English is greyed out.

            It is the first time that I use the Presentation feature, everything is working except that  I can't use the Play button.

             

            • 3. Re: play button greyed out in presentation
              cmgap Adobe Community Professional

              Is your video card compatible with this version of Lightroom? This may be related to your problem.

               

              Adobe Lightroom GPU Troubleshooting and FAQ

               

              Suggested system requirements and graphics cards
                

                  

              • 1 GB of VRAM (Video RAM, or RAM on the video adapter). 2 GB of dedicated VRAM is suggested for large, high-resolution (such as 4K and 5K) monitors.
              • OpenGL 3.3. If you're not sure if your card fully supports OpenGL 3.3, contact the card manufacturer.
              Note: Use only one graphics card. Performance isn't enhanced with multiple cards.

               

                  

              • For NVIDIA cards, consider using a card from the GeForce GTX 760+ line (760, 770, 780, ...) or from the GeForce GTX 900 series
              • For Intel cards, Intel HD Graphics 4400+, 5000+, 510+, P530, Iris Pro Graphics 5200, 6100+, P6300, P580 or later are required

               

                  

              Unsupported graphics cards

               

                  

              Mac OS:

              • AMD Radeon HD 6000M series
              • Intel HD 3000/4000
              • NVIDIA GeForce 9400/9400M
              • NVIDIA GeForce 320M
              • NVIDIA GeForce GT 330M
              • NVIDIA GeForce GT 120/GT 130
              • NVIDIA GeForce 210
              • NVIDIA GeForce GTX 260
              • NVIDIA GeForce 8600M GT
              • NVIDIA GeForce 8800 GT/GS 
              • NVIDIA GeForce 9600M GT
              • NVIDIA GeForce 9800 GT
              • NVIDIA Quadro FX 4800
              • NVIDIA GeForce NVS 3100M