4 Replies Latest reply on Dec 18, 2016 8:42 AM by fotowusel

    Non complaint... why?

    fotowusel Level 1

      Hi Guys,

      sorry for my language.. i'm german :-) Ok. I submitted a couple images.. a whole series of a woman who is vacationing and one series of doing sports. some of these were rejected - non complaint... but why?

       

      running-20161113-051.jpg

      running-20161113-071.jpg

      cadiz-20161114-005.jpg

      thanks

      markus

        • 1. Re: Non complaint... why?
          MatHayward Adobe Employee

          It looks like there was a problem with the model release you submitted. As far as I can tell the discrepancy is the date the release was signed. Three different dates listed, one for the model, one for you and one for the witness. You listed one of the signing dates as what I am assuming is a date of birth.

           

          When there is an issue with a release your image is put into "remind to complete" mode so you can make the necessary adjustments. If you resubmit the file without making the required changes your image is declined with the reason "non-compliant."

           

          Kind regards,

           

          Mat Hayward

          • 2. Re: Non complaint... why?
            fotowusel Level 1

            Hi Mat,

            thanks for you answer. Ok the problem is the model release, but yes there are diffrent dates. the shooting was on 15.11.2016 and me and my assistant sign the model release on 1.12. the model sign the model release on 13.12. and this is a problem? i sent the model release after the shooting, but a lot of people... have a printer... and this was a probme with this date.

             

            how can i fix that? change my & assistant date to 13.12.?

             

            thanks you

            markus

            • 3. Re: Non complaint... why?
              fotowusel Level 1

              AAAAHHH... is see the problem in the model release... The Witness date is wrong :-)