1 Reply Latest reply on Dec 19, 2016 10:29 AM by elainecc

    XD Artboards act very funnily, looking distorted

    wgrt Level 1

      Version: 0.6.8.6 on Windows

      Any artboard I create in XD seems to be torn to pieces. Varying in zoom level alters the way the artboards are distorted, as can be seen in the screenshots I uploaded. I cannot use XD in this way.

      xd-1.JPG

      xd-2.JPG

      xd-3.JPG

      The bug may be due to the fact that I use a HP Compaq 6710b laptop from 2008, but Ps, Ai, Id run just fine on it.

      Restarting the app did not solve the problem, neither did rebooting my pc.

      This might have to do with my GPU (driver)? chrome://gpu gives me the following results:

      Graphics Feature Status

      • Canvas: Hardware accelerated
      • Flash: Hardware accelerated
      • Flash Stage3D: Hardware accelerated
      • Flash Stage3D Baseline profile: Hardware accelerated
      • Compositing: Hardware accelerated
      • Multiple Raster Threads: Disabled
      • Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
      • Rasterization: Software only, hardware acceleration unavailable
      • Video Decode: Software only, hardware acceleration unavailable
      • Video Encode: Hardware accelerated
      • VPx Video Decode: Software only, hardware acceleration unavailable
      • WebGL: Hardware accelerated

      Driver Bug Workarounds

      • clear_uniforms_before_first_program_use
      • disable_d3d11
      • disable_discard_framebuffer
      • disable_framebuffer_cmaa
      • exit_on_context_lost
      • force_cube_complete
      • msaa_is_slow
      • scalarize_vec_and_mat_constructor_args
      • texsubimage_faster_than_teximage

      Problems Detected

       

      Version Information

      Data exported17-12-2016 21:47:46
      Chrome versionChrome/55.0.2883.87
      Operating systemWindows NT 10.0.14393
      Software rendering list version11.17
      Driver bug list version9.15
      ANGLE commit id4d208abb1926
      2D graphics backendSkia/55 d1740f81c843c65acd58d1b571ce94b90fee99d0
      Command Line ArgsFiles (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5 --flag-switches-begin --flag-switches-end

       

       

      Driver Information

      Initialization time304
      In-process GPUfalse
      Sandboxedfalse
      GPU0VENDOR = 0x8086, DEVICE= 0x2a02 *ACTIVE*
      GPU1VENDOR = 0x8086, DEVICE= 0x2a03
      Optimusfalse
      AMD switchablefalse
      Desktop compositingAero Glass
      Diagonal Monitor Size of \\.\DISPLAY215.3"
      Diagonal Monitor Size of \\.\DISPLAY118.3"
      Driver vendorIntel Corporation
      Driver version8.15.10.2697
      Driver date10-1-2012
      Pixel shader version3.0
      Vertex shader version3.0
      Max. MSAA samples1
      Machine model name
      Machine model version
      GL_VENDORGoogle Inc.
      GL_RENDERERANGLE (Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
      GL_VERSIONOpenGL ES 2.0 (ANGLE 2.1.0.4d208abb1926)
      GL_EXTENSIONSGL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_vertex_array_object
      Disabled Extensions
      Window system binding vendorGoogle Inc. (adapter LUID: 0000000000006d55)
      Window system binding version1.4 (ANGLE 2.1.0.4d208abb1926)
      Window system binding extensionsEGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource
      Direct renderingYes
      Reset notification strategy0x8252
      GPU process crash count0

       

       

      Compositor Information

      Tile Update ModeOne-copy
      Partial RasterEnabled

       

       

      GpuMemoryBuffers Status

      ATCSoftware only
      ATCIASoftware only
      DXT1Software only
      DXT5Software only
      ETC1Software only
      R_8Software only
      RG_88Software only
      BGR_565Software only
      RGBA_4444Software only
      RGBX_8888Software only
      RGBA_8888Software only
      BGRX_8888Software only
      BGRA_8888Software only
      YVU_420Software only
      YUV_420_BIPLANARSoftware only
      UYVY_422Software only

       

       

      Diagnostics

      0
      b3DAccelerationEnabledtrue
      b3DAccelerationExiststrue
      bAGPEnabledtrue
      bAGPExistenceValidtrue
      bAGPExiststrue
      bCanRenderWindowtrue
      bDDAccelerationEnabledtrue
      bDriverBetafalse
      bDriverDebugfalse
      bDriverSignedfalse
      bDriverSignedValidfalse
      bNoHardwarefalse
      dwBpp32
      dwDDIVersion10
      dwHeight768
      dwRefreshRate60
      dwWHQLLevel0
      dwWidth1360
      iAdapter0
      lDriverSize5508224
      lMiniVddSize0
      szAGPStatusEnglishEnabled
      szAGPStatusLocalizedIngeschakeld
      szChipTypeMobile Intel(R) 965 Express Chipset Family
      szD3DStatusEnglishEnabled
      szD3DStatusLocalizedIngeschakeld
      szDACTypeInternal
      szDDIVersionEnglish10
      szDDIVersionLocalized10
      szDDStatusEnglishEnabled
      szDDStatusLocalizedIngeschakeld
      szDXVAHDEnglishNot Supported
      szDXVAModesModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
      szDescriptionMobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
      szDeviceId0x2A02
      szDeviceIdentifier{D7B78E66-6942-11CF-0579-CA10ADC2C535}
      szDeviceName\\.\DISPLAY1
      szDisplayMemoryEnglish358 MB
      szDisplayMemoryLocalized358 MB
      szDisplayModeEnglish1360 x 768 (32 bit) (60Hz)
      szDisplayModeLocalized1360 x 768 (32 bit) (60Hz)
      szDriverAssemblyVersion8.15.10.2697
      szDriverAttributesFinal Retail
      szDriverDateEnglish1-10-2012 1:00:00
      szDriverDateLocalized10/1/2012 01:00:00
      szDriverLanguageEnglishEnglish
      szDriverLanguageLocalizedEngels
      szDriverModelEnglishWDDM 1.1
      szDriverModelLocalizedWDDM 1.1
      szDriverNameigdumd64.dll,igd10umd64.dll
      szDriverNodeStrongNameoem5.inf:5f63e5343c30a465:i965GM0:8.15.10.2697:pci\ven_8086&dev_2a02
      szDriverSignDateUnknown
      szDriverVersion8.14.0010.2697
      szKeyDeviceIDEnum\PCI\VEN_8086&DEV_2A02&SUBSYS_30C0103C&REV_0C
      szKeyDeviceKey\Registry\Machine\System\CurrentControlSet\Control\Video\{6A600FC6-2A9E-46D9-8A8C-733F8EF7 78B3}\0000
      szManufacturerIntel Corporation
      szMiniVddOnbekend
      szMiniVddDateEnglishUnknown
      szMiniVddDateLocalizedOnbekend
      szMonitorMaxResUnknown
      szMonitorNameGeneric PnP Monitor
      szNotesEnglishNo problems found.
      szNotesLocalizedGeen problemen gevonden.
      szOverlayEnglishNot Supported
      szRankOfInstalledDriver00E32001
      szRegHelpTextUnknown
      szRevisionUnknown
      szRevisionId0x000C
      szSubSysId0x30C0103C
      szTestResultD3D7EnglishNot run
      szTestResultD3D7LocalizedNiet uitgevoerd
      szTestResultD3D8EnglishNot run
      szTestResultD3D8LocalizedNiet uitgevoerd
      szTestResultD3D9EnglishNot run
      szTestResultD3D9LocalizedNiet uitgevoerd
      szTestResultDDEnglishNot run
      szTestResultDDLocalizedNiet uitgevoerd
      szVddOnbekend
      szVendorId0x8086

       

      1

       

      b3DAccelerationEnabledtrue
      b3DAccelerationExiststrue
      bAGPEnabledtrue
      bAGPExistenceValidtrue
      bAGPExiststrue
      bCanRenderWindowtrue
      bDDAccelerationEnabledtrue
      bDriverBetafalse
      bDriverDebugfalse
      bDriverSignedfalse
      bDriverSignedValidfalse
      bNoHardwarefalse
      dwBpp32
      dwDDIVersion10
      dwHeight800
      dwRefreshRate60
      dwWHQLLevel0
      dwWidth1280
      iAdapter1
      lDriverSize5508224
      lMiniVddSize0
      szAGPStatusEnglishEnabled
      szAGPStatusLocalizedIngeschakeld
      szChipTypeMobile Intel(R) 965 Express Chipset Family
      szD3DStatusEnglishEnabled
      szD3DStatusLocalizedIngeschakeld
      szDACTypeInternal
      szDDIVersionEnglish10
      szDDIVersionLocalized10
      szDDStatusEnglishEnabled
      szDDStatusLocalizedIngeschakeld
      szDXVAHDEnglishNot Supported
      szDXVAModesModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
      szDescriptionMobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
      szDeviceId0x2A02
      szDeviceIdentifier{D7B78E66-6942-11CF-0579-CA10ADC2C535}
      szDeviceName\\.\DISPLAY2
      szDisplayMemoryEnglish358 MB
      szDisplayMemoryLocalized358 MB
      szDisplayModeEnglish1280 x 800 (32 bit) (60Hz)
      szDisplayModeLocalized1280 x 800 (32 bit) (60Hz)
      szDriverAssemblyVersion8.15.10.2697
      szDriverAttributesFinal Retail
      szDriverDateEnglish1-10-2012 1:00:00
      szDriverDateLocalized10/1/2012 01:00:00
      szDriverLanguageEnglishEnglish
      szDriverLanguageLocalizedEngels
      szDriverModelEnglishWDDM 1.1
      szDriverModelLocalizedWDDM 1.1
      szDriverNameigdumd64.dll,igd10umd64.dll
      szDriverNodeStrongNameoem5.inf:5f63e5343c30a465:i965GM0:8.15.10.2697:pci\ven_8086&dev_2a02
      szDriverSignDateUnknown
      szDriverVersion8.14.0010.2697
      szKeyDeviceIDEnum\PCI\VEN_8086&DEV_2A02&SUBSYS_30C0103C&REV_0C
      szKeyDeviceKey\Registry\Machine\System\CurrentControlSet\Control\Video\{6A600FC6-2A9E-46D9-8A8C-733F8EF7 78B3}\0001
      szManufacturerIntel Corporation
      szMiniVddOnbekend
      szMiniVddDateEnglishUnknown
      szMiniVddDateLocalizedOnbekend
      szMonitorMaxResUnknown
      szMonitorNameGeneric PnP Monitor
      szNotesEnglishNo problems found.
      szNotesLocalizedGeen problemen gevonden.
      szOverlayEnglishNot Supported
      szRankOfInstalledDriver00E32001
      szRegHelpTextUnknown
      szRevisionUnknown
      szRevisionId0x000C
      szSubSysId0x30C0103C
      szTestResultD3D7EnglishNot run
      szTestResultD3D7LocalizedNiet uitgevoerd
      szTestResultD3D8EnglishNot run
      szTestResultD3D8LocalizedNiet uitgevoerd
      szTestResultD3D9EnglishNot run
      szTestResultD3D9LocalizedNiet uitgevoerd
      szTestResultDDEnglishNot run
      szTestResultDDLocalizedNiet uitgevoerd
      szVddOnbekend
      szVendorId0x8086

      Log Messages

      • GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.