2 Replies Latest reply on Dec 19, 2016 8:06 AM by EvilBugQueen1

    Unable to cancel an Adobe Stock plan by myself - help please?

    AHyde

      Hello,

       

      I would like to cancel a Stock plan that's been running for two months now after the expiration of the 30-day free trial.

      I did not realise the cancellation had to be done manually, and assumed that it would simply expire automatically.

      Should've read the fine print, I know.

       

      However, now that I would like to cancel the subscription, I find I am unable to do so, because of the options of either switching or canceling the plan are not present for me, after having headed into the plan details section.

       

      Anyone in Support who can help me out with this issue?

       

      Thanks,

      A.