2 Replies Latest reply on Dec 19, 2016 7:35 AM by williebegoode

    DVD selection makes Premier non-responsive

    johndbaker

      Premier 15 on 64 bit Windows 10. When DVD is clicked the Premier immediately goes into non-response mode. All other selections work. The DVD works. It has the valid and latest driver. Other software uses it without problems. From looking through the forum, this appears to be a reasonably common problem but I don't see any answers. Is there one?

       

      I've alsoDVD  tried reinstalling but that did not work.

       

      I purchased this product less than a month ago and the product has been around for a few months. There should be no issue having Premier 15 using a DVD.