trouble with mocha AE supported formats

[bigjwalls]

I'm trying to work with motion tracking software in mocha AE on PC, and I am running out of time for it to start working. I work almost always with .mov files, but every time I attempt to use mocha, it gives me the same error message, "The file is corrupted or in an unsupported format." Now i know mocha accepts Quicktime files, but it won't take this one and that is particularly frustrating. I've tried the conversions online for both .mov to make sure i had the right codecs, and I tried .mp4 to be sure. Neither worked. What's wrong?

[Roei Tzoref · Accepted solution]

"The file is corrupted or in an unsupported format."

what Ae version? do you have Quicktime installed?

these are the supported formats and instructions what to do in case your format is unsupported

http://www.imagineersystems.com/support/documentation/#File_Formats