2 Replies Latest reply on Jan 5, 2017 1:15 AM by mayankaggarwal

    PE 13 will NOT install. Please help!

    Donovan60

      I am trying to install PE 13 and continue to get the error:

       

      Exit Code: 34

      Please see specific errors below for troubleshooting. For example, ERROR:

       

      -------------------------------------- Summary --------------------------------------

      - 1 fatal error(s), 0 error(s)

       

      FATAL: Payload 'Camera Profiles Installer_7.4_AdobeCameraRawProfile7.0All 9.0.0.65 {38CE8E2B-ABDF-487F-A606-31D5E75AF8C0}' information not found in Media_db.

      ----------------------------------------------------------------------------------------

       

      I have no idea why or why it is happening? Is it even fixable? Please say yes as I cannot afford another $100 this month and I really need this for my work. Thanks for any and all help!