I assume that, when you installed the program, you selected the option to install for PAL UK rather than NTSC. Is that right? The DVD should output int he format you set it up for when you installed the program.
The good news is that virtually all PAL DVD players are also capable of playing NTSC DVDs. So give it a try. It may not be a total loss, and there's no reason to take the extra step of ripping it back and then re-outputting it to a PAL disc.
Otherwise, you can uninstall the program and reinstall it without losing any work in progress.
The option to output an ISO file rather than burning directly to a disc allows you to save a copy of the disc's DVD files on the hard drive of your computer. This is my preferred way to work, in fact. That way I always have a library of my DVDs on my computer and, should I need a hard copy DVD, I can use a program like ImgBurn to output a fresh disc in about 10 minutes.
Thanks for your comments.
I am puzzled.
I have tried running setup again (after signing out) and when re-installing 'clean', I cannot see where I choose a PAL install or NTSC install. I hope I am being clear that this is during setup- and not after it is all installed.
Where is the selection please when I am installing - where do I look please? I am using Premiere Elements 15
Also, is there a 'custom install ' option as well - so I can choose the directories too at the time of install, because I changed the folders after installation so that as advised, the program was installed on my SSD drive, and other folders on my other HDD drive.
I would appreciate your help.
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I only see the install screen every year or two. A couple weeks ago, I upgraded to and installed version 15. I don't recall an NTSC vs PAL choice at installation.
When I start a new project, there is a screen with a "Change Setting" button and a "Force selected Project...." check box. Under the Change Settings button there is a full list of both PAL and NTSC choices. You could pick one or the other and "force" it to save.
I've never done it with PAL footage, but I suspect that opening a project with the first clip being PAL, the program would automatically create the correct project settings.
You can control where your project files are. Your source media clips will be where you put them. When you start a new project there is a "Save In" choice with a Browse button. You can put the project anywhere. Use Edit > Preferences > ScratchDisks to control where Premier Elements working files are. All of those choices, except one, will "remember" from one project to the next. I have them set to "Same as Project". The one that does not remember the "Same as Project" is the Media Cache. I created a folder on drive C for that and it will remember that.
Most typical users have one big HDD. The installation defaults are appropriate for that. It is only when you have multiple drives and one is a speedy SSD, does it pay to fiddle with the storage settings.
Thanks whsprague! I thought I was going blind. :-)
I did some random Googling this afternoon and discovered the ntsc-pal issue apparently has been around for years with other people pointing out the difficulties of not being prompted for an NTSC - PAL choice.
I appreciate all the info.
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If you are in the UK make sure your project is PAL.
Dropping pal footage in a ntsc project produces duplicate frames.
The department I work for has the same issue. Each time you create a new project NTSC is the default. Until recently we were using elements 10 which allowed you to remove the NTSC default so you only ever had pal as an option. This does not work now either. I know that when we installed the software the country was set to UK, so can't understand why this issue is happening.