7 Replies Latest reply on Dec 19, 2016 3:06 PM by b39b75

    Cannot download Flash update as it redirects to Adobe.com

    b39b75

      Current system: Windows 10 - Google Chrome 55.0.2883.87 m, Firefox 50.1.0 - Flash 23.0.0.207

       

      I got a pop-up telling me to install the Flash update. When I go to Flash update, as usual this page opens:

      Adobe Flash Player Install for all versions

       

      I click "Install Now" and get this page: Adobe: Creative, marketing and document management solutions  - in other words, clicking install now redirects to the adobe.com homepage.

       

      When at this adobe.com homepage, I click "Flash player" at the bottom right, I am back at Adobe Flash Player Install for all versions

       

      Clicking "Install Now" I again am redirected to the Adome.com homepage Adobe: Creative, marketing and document management solutions

       

      Repeat endless times. In other words: I cannot download the update as I always am being redirected to Adobe: Creative, marketing and document management solutions instead. This has never happened before.

       

      I already tried updating from the Flash Player Settings Manager, but the result is the same.

       

      Does anyone know how to get past this?

      Thank you.