4 Replies Latest reply on Dec 20, 2016 7:35 AM by CKSSmith

    Lightroom causes Windows 10 laptop to crash when importing many photos.

    CKSSmith Level 1

      When importing a large number of photos (usually over 100  each of over 30Mb in size) from a memory card into Lightroom my laptop crashes. I have yet to see the error message it gives when it happens. I will leave the process to run occasionally checking to see what is happening. I will either come back during a screen informing me that Windows is recovering or will find that the machine has simply rebooted itself back to my normal start screen. I have a memory dump from the last time this has happened.

       

      Does anyone have any suggestions?