0 Replies Latest reply on Dec 21, 2016 6:19 AM by lesiaf27147393

    How do you deauthorize ADE from your computer


      We changed our Adobe ID and password on our desktop.

      When we went to do the same on our laptop the default email address in the de authorization dialogue box defaulted to our old email address.

      It prompted me for our password which I entered but it continuously said that my password was incorrect.

      Help. How can I fix this.


      I found the answer to this question in ADE forum and the directions worked.

      Refer to the thread "Unable to deauthorize  ADE4.0.3117585

      Answer was provided by Nanaky on 29 Dec. 2015

      Thank you Nanaky