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Convert a file

New Here ,
Dec 20, 2016 Dec 20, 2016

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I have a year membership and I cant convert a Pdf file to word for the last few days. it keep saying "an error accord while signing in" what does that mean?

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Edit and convert PDFs

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Adobe Employee ,
Dec 21, 2016 Dec 21, 2016

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Hi ageya43124047,

Please try to sign out from the application and relaunch it.

Then sign in again and try to export PDF.

Let us know how it goes.

Regards,

Meenakshi

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Community Expert ,
Jan 22, 2017 Jan 22, 2017

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If you are using the service via the interface built into the free Adobe Reader, you may want to try the online service directly: https://cloud.acrobat.com/exportpdf

In my experience that works a lot more reliable than the Acrobat Reader method.

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