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I have a year membership and I cant convert a Pdf file to word for the last few days. it keep saying "an error accord while signing in" what does that mean?
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Hi ageya43124047,
Please try to sign out from the application and relaunch it.
Then sign in again and try to export PDF.
Let us know how it goes.
Regards,
Meenakshi
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If you are using the service via the interface built into the free Adobe Reader, you may want to try the online service directly: https://cloud.acrobat.com/exportpdf
In my experience that works a lot more reliable than the Acrobat Reader method.