1 Reply Latest reply on Oct 13, 2017 12:33 PM by MatHayward

    Problem signing to contributor pages

    tijana3110

      Hello,

      I'm new in this community,

       

      I have a problem signing to contributors part of the site. Whenever I try, I get to choose if I'm a Fotolia contributor or not. Whatever option I choose, I can't log in. If I choose I AM FOTOLIA CONTRIBUTOR, I get asked to enter my Fotolia credentials and I get message that my Fotolia credentials can't be authenticated. When I choose I'M NOT A FOTOLIA CONTRIBUTOR - I get message that my account can't be verified. Here are the screen shots of what I'm talking about.

       

      Screen Shot 2016-12-21 at 12.37.05.png

      Screen Shot 2016-12-21 at 12.39.13.png

       

      Can anyone please help?

       

      Thanks,

       

       

      Tijana

        • 1. Re: Problem signing to contributor pages
          MatHayward Adobe Employee

          The problem is that you created an account at Fotolia after we had stopped accepting new contributor accounts. This is likely throwing the system off. I have deleted the Fotolia account for you so you should now be able to create a contributor account with your Adobe ID.

           

          Be sure to select NO when asked if you are a Fotolia contributor.

           

          -Mat