Anyone know how to contact Adobe?

[Darragh1998]

I keep get the list popping up and click one to go onto next list, finally get to the part where it says, "Still need to contact us?" and click on that to be told I can "Chat" to someone. Theres no link or chat button to be found anywhere on the site. Hopefully someone can point me in the proper direction. Thanks,

Tomas

[John T Smith · Accepted solution]

This is the only link I have

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Darragh1998]

Thanks for the effort John. Thats the link that brings me to the outskirts of madness. They just dont seem to have a Chat button onsite, evn though its one of the options.

[Jon Fritz]

I'm guessing the Chat system is down.

I drilled down through a few different menu options at Contact Customer Care to push the "Still Need Help" button and none of the options that normally have it would give Chat.

[Darragh1998]

They mustve seen your reply John cos its working..Thanks

Tomas