1 Reply Latest reply on Dec 21, 2016 11:13 AM by derricks53921522

    Presenter Express 11: Unable to create the project folder.

    derricks53921522

      When I hit the RECORD button, I get this error: "Application encountered an internal error: Unable to create the project folder." My graphics are up-to-date. This is on a MacBook Pro. It has been working fine until today. Our IT people changed my computer and mapped it to a server, which now has me logging in under my company login instead of a personal account. I have changed the location of the folder and have reinstalled it twice.