7 Replies Latest reply on Apr 1, 2018 7:49 AM by Jackie Umana

    Please Help When i open After Effects It Says the following


      Adobe After Effects Error: preferences file "Adobe After Effects 14.0 Win en_US shortcuts.txt" is not valid. The file will be renamed with ".old" , and a new preferences file will be created.


      (21 :: 31)


      After it says this Adobe After Effects 2017 Crashes and closes Sooo if anyone can help it will be very appreciated!!

      Im On Windows 10 Btw