27 Replies Latest reply on Apr 9, 2018 10:01 AM by thainguyenvu Branched to a new discussion.

    After effects cc 2017 crashes

    Mika Beach Level 1

      Just upgraded to cc 2017 and I was trying to recover the project files from a previous version, yet my sounds are not playing and I can't edit my audio hardware because AE keeps crashing. Any ideas what might be going wrong? Tried reinstalling and re downloading yet no results. I have no access to "preferences" in AE since it always crashes...