If you are unable to sync via creative cloud, please refer the below troubleshooting article.
Unable to sync images from Lightroom desktop to Lightroom mobile, refer: How to sync Lightroom desktop and the Lightroom mobile app
Let us know if that helps.
Tracee Madrid has shared a?OneDrive?file with you. To view it, click the link below.
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I am in such great need of help!!! I'm in tears!!!!!!! I can't even use my lightroom software because of these issues!!!
I uninstalled the software and then reinstalled and I can't even use this!!! I just need assistance!!! Please please!!! Is there anybody that I can call that I can speak too!! Emailing back and forth is not working! If I was to purchase the monthly program could I get one on one assistance????? I took a screen shot of what comes up when I "try" to open lightroom. Please help