0 Replies Latest reply on Dec 22, 2016 12:49 PM by carinm84186938

    Error when opening acms file after downloading Adobe Editions 4.5 for Windows

    carinm84186938

      I dowloaded Adobe Editions 4.5 for Windows, because I bought a first ebook for my Tolino ereader. Downloading worked fine, I created an Adobe ID and received an email with a link to verify my email address. So far so good. But when I tried opening my ebook in Adobe Editions, by clicking on it with my right mouse button, Adobe Editions opened, but also gave me the following error message:
      Downloading failed. Error with retrieving licence. Communication problem with licence server: E_ADAPT_REQUEST_EXPIRED.
      A chat with the support did not yield any results.

      Suggestions, anyone?