0 Replies Latest reply on Dec 23, 2016 4:42 AM by jozuad24963053

    Adobe Premiere Elements 15 crashes on launche sice updateing to latest version

    jozuad24963053

      When I opened Adobe Premiere Elements 15 today, I got a got a message telling me to update to latest version. I did that right away. After this update Adobe Premiere Elements 15 did not start. Actually it starts, then appears in my dock and then closes at the same time without any hint about what's going on.

       

      I did reboot the macbook, that didn't work. Some more info:

       

      • Macbook Pro Mid 2014, 2,2 GHz Intel Core 17, 16GB 1600 MHz DDR3, Videokaart Intel Iris Pro 1536 MB
      • Operating system: macOS Sierra 10.12.2
      • Photoshop Elements 15 is working correct also is Elements Organizer.

       

      Hope someone can help me. I downloaded this software a month ago, never used it so far.

      Thanks!