I am having trouble with getting my help system to be
compatible with all three operating systems: Windows 98, XP, and
It is a VERY SIMPLE help system, with no fancy DHTML stuff,
etc. But, the default generated CHM file works fine under XP and
Vista, but under Windows 98, won't allow any topics to be choisen
from the TOC (although the initial help window and initial topic
With Pete Lees' much appreciated help, we tried a CHM file
with all scripting stripped from the files (since it really isn't
necessary) -- the now revised CHM file works fine in Windows 98 and
XP, but has a weird behavior in Vista: The help files display ok in
Vista, except that in the search tab it goes ‘bong’
every time a topic is selected. So if I type in, say,
‘Link’ into the ‘type in the keyword to
find’ field and press ‘list topics’, then when I
down arrow through the topics (or click them individually) it bongs
for each one.
The ‘bong’ sound is the same sound it makes
normally if you type ‘Link’ into the ‘type in the
keyword to find’ field and press ENTER. It sounds as if there
were a hidden error message box.
I would have thought (silly naive me) that since the RoboHelp
help *says* the Microsoft HTML Help generated by RH works in
Windows 98 and later, that I wouldn't have had to do anything to
make it work under Windows 98.
BTW, the client tried all the initial suggestions from Pete
re. updating W98 help viewer files, registering DLLs, etc., and
none of those seemed to have any effect.
Does anyone have any suggestions as to what I can try next??
It's just that they want their app to be backwardly
compatible, as all well-behaved apps are. Obviously, the majority
of their customers will be using XP or Vista, but they don't want
to shut out the "late adopters" out there.