1 Reply Latest reply on Dec 24, 2016 3:32 AM by Ned Murphy

false payment transaction

navjots53395592 Dec 23, 2016 11:41 PM

Sir,

I had purchased an adobe software from ur web on 24th of Nov 2016, and

the debit amount on my card was for Rs 1014 details attached (Rs.1014.00

was spent on ur HDFCBank CREDIT Card ending 3544 on 2016-11-24:11:47:43

at DIGITAL RIVER IRELAND.) The software i bought is also of no use.. it

is very complicated.

Yesterday again a payment of Rs 1166 was debit on my card without my

knowledge (Rs.1166.10 was spent on ur HDFCBank CREDIT Card ending 3544

on 2016-12-19:20:53:25 at DIGITAL RIVER IRELAND.) I din't bought any

thing from u

Waiting for the revert from u on the same ASAP or else i will be forced

to file a complaint against your company.

1. Re: false payment transaction

Ned Murphy Dec 24, 2016 3:32 AM (in response to navjots53395592)

You are not addressing Adobe when you post in these user to user forums.

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
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