4 Replies Latest reply on Mar 7, 2017 10:58 AM by oluwaseyid

    Text turning to garbage in mobile app only.

    cecilh43219897 Level 1

      Hi! So I recently released a PDF book to the market, and I have had 3 customers complain that the PDF is showing up with garbage instead of text, but only on the mobile app. I loaded the mobile app onto my ipad, and it reads fine in iBooks but still has the garbage text. The problem doesn't occur on the mobile devices when using other readers, or in browsers. On my desktop, using the adobe reader program I get no errors, and i get no errors in any browser or other PDF readers.

       

      I've attached some screen shots of the PDF working in safari on an ipad, and the exact same pdf not working in adobe reader on the same ipad. Any help would be greatly appreciated.
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