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Lost Serial Number

New Here ,
Dec 18, 2008 Dec 18, 2008

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I recently got a new computer. I went to install RoboHelp, but the disk isn't in the box so I don't have the serial number. I still have my installation on my old computer. Does anyone know if there's a way of getting the serial number off an installed copy? (If not, does anyone have any other ideas?)

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Valorous Hero ,
Dec 18, 2008 Dec 18, 2008

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Hi there kfielder

If you are able to access the old machine, open RoboHelp and click Help > About. I believe the serial number is listed in the resulting screen. It should look something like this:
RHO13-?????-?????-?????-?????

Cheers... Rick

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Community Expert ,
Dec 18, 2008 Dec 18, 2008

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If you are using RH6 or RH7, see this link.

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15292&sliceId=1

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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