3 Replies Latest reply on Dec 25, 2016 8:07 AM by kglad

    Creative Cloud and Creative Clean Tool

    Runnedor Level 1

      Hello good afternoon!
      I'm trying to install Adobe Creative Cloud, when the process is over, I get a warning message that says I have to install Adobe Creative Cloud again !!!. I try to uninstall it in the Control Panel of Windows 8.1 and I can not do it. The Control Panel does nothing. I delete the Adobe folder manually, but the CoreSync_x64.dll file can not be deleted. I try to use the Adobe Creative Cloud Clean Tool and the error "MSvcp140.DLL file does not exist on the computer" appears. I am blocked. Any suggestion.
      Thanks for everything.