Of course, it's my lucky day and CHAT IS CLOSED. :-( This is weird, because when I go to the chat page, it tells me "Chat Now -- Support agent is available" and the "chat now" link is live. But when I open the chat window, I learn that my chat session has "timed out." Apparently, AE isn't the only thing at Adobe that's broken right now. :-(
At this moment, AE is useless to me in this project without the ability to change the frame rate of loaded image sequences.
Of course, this stops me in my tracks. Is this just a HUGE BUG, or is there a workaround to this problem?
see here: Known issues in After Effects CC 2017
couple of workarounds here: Re: AE CC 2017 - BIG Bug interpreting the FPS of the sequence of images
Thanks, man. This saved my day.
This is the problem with the whole CC model: when there's an update, there can be HUGE BUGS in it, and there is little we can do, since older versions of the software are deleted. This really can be extremely unfair to loyal, paying customers.
This is the problem with the whole CC model: when there's an update, there can be HUGE BUGS in it, and there is little we can do, since older versions of the software are deleted.
I think the bugs in the initial release is a very big problem. I have shared my discontent in this post
about older versions: you don't have to remove older version upon updating and you can have all of Ae's version way back to CS6 which I do.
Thanks again. The setting via Update All: Advanced Options to not delete older versions is exactly what I needed! :+)