Purchased Elements 15, need to install on a 32 bit notebook.

[russelltzz]

I Purchased Elements 15, need to install on a 32 bit notebook. Chat experience was disgraceful. I installed on 64 bit desktop. How do I get key for 32 bit v14 to install on Notebook as v15 does not support 32bit. I was told I could install two instances of the software

I spent 70 minutes in an extremely frustrating Adobe Chat session being asked the same questions and getting given incorrect responses contradictory to the information I provided.

[Jeff Arola]

You can try Amazon for a copy of photoshop elements 14,

I kind of find that a disappointing decision by adobe, since many people still run 32 bit windows operating systems.

[russelltzz]

Yes, but should I have to pay for another copy of Elements when all I'm trying to do is run the two allowed instances but the current version does not support 32 bit

[John Waller]

It may seem unfair but the simple answer is yes.

You've bought version 15 which is 64 bit only.

If you only have a 32 bit computer for the second install then you'll have to pay for version 14. Or upgrade to a second 64 bit computer.