4 Replies Latest reply on May 12, 2017 6:31 AM by cjlPhoto

    Password reset for creative cloud not for Adobe account ID


      I can log in on my normal Adobe Account ID and see my profiles and downloads.  However I'm also having Adove creative cloud for managing updates, I now received notifications in creative cloud that I have updates.  When I want to update it asks for a password - using same password as the adobe account id doesn't work.  I also tried to uninstall creative cloud but same issue it asks for a password to start the uninstall.  Can you please reset or tell me how to ask for a new creative cloud password ?