3 Replies Latest reply on Dec 27, 2016 10:12 AM by Peru Bob

    Suddenly not working

    davidm6207557 Level 1

      I got Premiere Elements 15 a week ago and all worked fine.  This morning I worked on a project for awhile, left to do other things, came back – and suddenly it's not working!  Specifically, every project runs only in slow motion (even though Time Stretch is set to 100%) and there's no audio.


      One of the other things I did was install some recommended updates on my Windows 10 Thinkpad, including a new audio driver.  But in addition to the Premiere audio problem I didn't get sound anywhere else, so I unstalled the new driver and my audio came back everywhere except Premiere.  And the sound thing doesn't explain the slow motion.


      I've restarted a few times and nothing's changed.  Help?