5 Replies Latest reply on Jul 19, 2017 5:07 AM by Steve Grisetti

    The Importer reported a generic error

    RESAMPSONJR Level 1

      I recently installed Adobe PE, version 12, on a new windows PC, windows 10.  When trying to recover existing music to an existing project or add new music to a new project, I am receiving a new error message:  The importer reported a generic error.

       

      The music files attempting to be added have already been added/used/fully functional in other projects on the prior PC.  Checked for this error and just installed new updates as recommended, however the error persists.  Please advise