I am sorry for the delay in response.
Could you please try checking update for Reader and see if that works:
Launch Reader>click Help>select Check for Updates.
Have you tried printing from other applications and see if this behavior still continues?
I checked for updates I have the current software issue installed. Yes I have printed from the applications they print correctly.
Still have the same problem can anyone help.
Try resetting the printer system as described in the following link and see if that resolves the issue:
Could you please confirm the current version of Reader installed on the machine?
I have same issues. Have the latest version 11.0.19 and reset the printer.
The pdf from Mail application will not print the characters. But opened in Chrome browser, it can print.
Could you please share the workflow you are following?
Have you tried printing other pdfs to check if this is not specific to pdfs from emails only?
I have reset printer system problem still there
It appears to be all pdfs not just one. direct down loads and attachments. I do not understand the workflow question? I am trying a DC reader pro trial same issue. Can anyone help!!!!!!!!!!!!!
1 person found this helpful
Thank you for sharing the details. I would like to mention that Acrobat Reader doesn't have a Pro version, its Adobe Acrobat which comes in Standard and Pro versions.
Also, the workflow question was for @sudhirb75293294 as it seems he is facing the similar issue.
Could you please try performing below mentioned steps and see if that changes the output:
1- While printing, under Print dialogue>select Actual size under Page Sizing & Handling>check the box Choose paper source by PDF page size.
2- Click Printer>press Yes>under Pages>select Paper Handling from the drop down options>check the box Scale to fit paper size and Print
I cannot print out of any Adobe product. I went through all the above steps with no success.
I have updated all my Adobe products up-to-date and reinstalled my printer several times now.
Tried your suggestions still have same problem. I have a trial version abode acrobat pro. Neither product prints as needed both have about a three inch margin on page two of the second legal size page.
I have been having similar problems printing a pdf out of Adobe Acrobat CC.
Adobe Acrobat CC 2017
Mac OS 10.2.2
Brother Printer Satera MF 8030Cn.
Printer was set up with latest drivers a couple of weeks ago (January 2017) and no issues with other software so far.
After issuing Print command from Adobe Acrobat operation ground to a halt with 'Sending to Printer' and spinning rainbow Mac ball.
Tried altering colour management settings (to least operations/data demanding) + lowering image/file resolution demands but to no avail.
Tried clearing the print jobs. Nothing.
Tried rebooting the computer. Tried shutting down and restarting the printer to clear its memory. No good.
Finally the only WORKAROUND but NOT SOLUTION was to print my pdf from good old Mac Preview.
Mac Preview managed to get the Satera printer to initiate printing all 150 pages reversed and with some other additional demands paper + colour handling options within 30 seconds.
My printer works.
My Mac Preview works.
Conclusion: this is an Adobe Acrobat CC 2017 printing problem.
I still can not print out of Adobe Acrobat CC 2017.
Will there be a bug fix/patch for us soon?
1 person found this helpful
I have been dealing with this issue for over a year spent countless hours trying this and that. The lack of direct support fro Acrobat organization is frustrating. I have a Macbook and a Mac neither can print correctly using abode DC reader. My only option is to print using Microsoft operating system, pitiful but true for me.
This issue has simply grown worse in recent months. I too work with a Macbook Pro. I've done all the adjustments suggested - multiple times. Nothing solves the problem.
This is a good idea. I think I have an old pc laptop. Will give it a try. Ugh.
I had a problem printing PDF files using Apple Macbook pro. Since I purchase my Macbook I have had no success in printing PDF files using Acrobat DC Reader. Apple support and HP support are unable to solve this issue Same file prints correctly if I print from MS computer. I print large PDF files the have both letter and legal size pages. I select select choose source by PDF page size. When the pages size changes from letter to legal the top margin is increased after the first page and the bottom of the page portion of the page is not printer and is lost. I have tried printing as image same problem persists. My solution was to install windows using bootcamp on my macbook pro. Now I can large PDF files the have both letter and legal size pages by using windows. I may be wrong but in my opinion Abode has failed totally in trying to resolve this issue. Not sure why but I am not pleased is an understatement. If I have the option I will never purchase another Abode product.
I am sorry for the inconvenience caused to you.
Could you please try installing the patch from the link given below and see if that helps?
2 people found this helpful
I've had the same problem with my Mac for some time and am up to date with driver and software. I am able to print the 'same pdf' on the 'same printer' from a Windows PC but could do without the hassle of having to open pdf documents on my Windows PC every time I want to print a pdf.
I have now found a workaround on the net, which I want to share with you guys until Adobe is able to get this issue sorted with an update.
You can print the pdf as an image from both 'Adobe Reader DC' and 'Adobe Acrobat Pro DC' as follows for those who don't already know how to do it ( as I didn't):
File > Print > The Print Panel will opens
At the top of the 'Print Panel' select 'Advanced' button, and 'Advance Panel' opens.
Tick the box 'Print as Image', ( at the top in Acrobat Pro, and near the bottom on Reader) then select OK, followed by Print button.
I have tried every step listed including julie's from Sept 6. Her suggestion of printing as an image works about 50% of the time. I am having this printing issue on two different Macs, 2 different operating systems, 2 different printers and with EVERY SINGLE ADOBE program I have.
My best success has been using PDF Expert to manipulate and print my pdfs. It prints first time, every time.
This is really poor support from a company that started out on the Mac.
1 person found this helpful
This was really helpful. I had not experienced this problem until today, but printing as image worked.
Print as image is a good resolve for a lot of printing problems. The drawback is the time to print increases and there are some drawbacks on the quality for example edges around characters are not as sharp as printer generated. But it has saved numerous times my prints.
1 person found this helpful
Agreed. However, with some of the documents I have to print (100+ pages) print as image is not an option as it often overloads the printer memory, especially on most of the HP laser printers. That, and the last time I printed to image from my MAC it took about 20 minutes for a 5 page document to my HP 8720 which is hard wired to the network. I can print the same document out of PDF Expert or PDF Studio 12 without any problems and a heck of a lot faster than with using print as image. You may wonder why I am printing out docs when I can just keep the pdf electronically, but I have several programs we use that I cannot run a pdf reader and the program at the same time as the program needs to be on top and cannot share a screen.
The main issue is that Adobe has done NOTHING to fix printer issues on the MAC and have forced us to use work arounds. I have found several PDF programs that do everything I need them to do and more without paying out the nose for Adobe products. We tried the cloud based versions and still have the same issues on the MAC.
I am having an issue, work flow:
Using latest version of Chrome on latest version of Mac OS X
On the IRS web site for EIN number a you can print this out (2 pages), which creates a pdf.
I save as pdf
Open Adobe Acrobat 10 or Adobe Reader (just downloaded)
Print spooling stops at 61% complete every time AND my HP LaserJet 1320tn error light comes on.
I have reset the printer as described
I have rebooted the whole system always samer result.
Other pdf documents I have gotten thru email still print.
Adobe simply does not give a crap about any of their Mac Products! This Reader printing issue has been going on for a few years now no update fixes it. It is slow, refuses to print all pages, some pages are scaled to fit, others are not scaled, and many other issues. Funny thing is, Apple Preview App prints perfectly, is fast, and you can add and remove pages and IT IS FREE!!!!!!!!!!!!
Don't get me started on their CC Apps!! Illustrator is a nightmare, Lightroom "option" key when dragging exposure controls goes absolutely crazy and plays havoc with the monitor, and ALL are over priced!!! Sick when you consider that Adobe was started for Apple Computer (just like AOL was!) and has pretty much milked everything they can out of it with no concern for quality and their roots! Sad!!!!
1 person found this helpful
If I have a problem with Acrobat, I just print from Mac's Preview program - no errors and I can reorganise pages for free....er.....which Adobe want to charge me for.
Thank you so much!!!
I'm trying to resolve an issue on an editing job that was already hellish, and not being able to do a simple print job was the last thing I needed. Weirdly, next-to-no info was coming up when I searched for the error message showing up on my Brother printer, so I was very relieved to alight here.
Pages I needed just printed, back to work!
Happy that Preview works for you. I do not own a Mac, so I can not follow-up your pain, but I have been told that Prevew is not a replacement for Acrobat.
But as I said: best is your problems are solved.
Well this is just frustrating! No help to Mac users what so ever.
What is the point in trying to run acrobat. Spent so many house trying to print with no luck. I know preview does not even come close to what acrobat reader can do but at this stage I have no other choice in just to use it!!!!
frustrated doesn't even come close to what I want to say in this bloody forum.
I‘m really sorry about that. But you need to know that with printing, you have 3 parties possibly equally responsible for failure. One is Adobe who created Acrobat and the great PDF format. The second is Apple who created the wonderful MacOS. the third is the Printer manufactorer who created that wonder of mechanics called a printer.
It seams to me being obvious, that the user is crashed between those 3 parties.
BTW: the bloody (?) forum is financed by Adobe and driven by users who volunteer to help users. Some Adobe employees are monitoring the forums to get involved when the users can‘t resond or are not responding because the forum is not monitored by qualified users.
Adobe does a lot of money from their products. A lot of users are volunteering time to help other users. But. not all problems can be solved like magic. I can, however, assure you, that there is a lot of behind the scenes, where Adobe and the different parties try to solve the problems rising from the use of the differen elements of the computer eco-system.
And before you try to bash me: I‘m a user, not Adobe. I have some, but at a low level, insides of Adobe. But I am a user with my own problems with this Adobe software. Therefore, and only therefore, I‘m active on these forums.
3 people found this helpful
I had the same exact problem. I found on a different forum something and it worked perfectly. So I'm going to share but want to give credit where credit is due and I'm copying and pasting the solution. My printer is on our home network and we can print wirelessly to the printer. On the printer, print out the details page of the printer so you have it's address and other important information. Then go into system preferences on your MacBook, printers and scanners and remove the printer you have already in there. Once this is done, please follow the solution below. Worked perfectly and didn't take that long to do once I went down this path.
I went to system preferences. I went to printers and scanners. I clicked '+' to 'add printer or scanner'.
I clicked on the IP tab. I typed the IP address of the printer in the address field. Most importantly, I changed the Protocol to Line Printer Daemon - LPD. (This is what solved the problem for me).
I left the queue blank, renamed the printer, and added a location. For 'Use:' I left it at HP Officejet Pro 8600.
1 person found this helpful
I called Apple and the tech there had me reinstall the operating system ( after trying other solutions) and that worked. First I had to go through a Live Chat and then a appointment was made for the tech to call, by the way.
This worked for me as well!!!!
There is a post in this chat down the page a bit that works. Setting your printer up to its IP address and then changing protocol. Worked for me.
Does anyone have a way to "flatten" a pdf so it can be uploaded to federal court system? I have spent about 8 hours total trying to figure this out and the federal court PACER and EMC both cannot help either. As a Mac user, I need to be able to "Print to Adobe PDF" - NOT "save as PDF". The "PRINT TO PDF" - the same way you would regularly print to your printer (the same way we used to see Adobe configured) is the only way our technologically outdated court system allows you to upload pdfs so they are "flattened". If anyone has an answer, please let me know. Thank you!
I have exactly the same issue. I have tried every solution on this forum, to no avail. I have even changed to a static IP address using the LPD protocol. No luck. I can only print .pdfs by saving them and then reopening them in Preview. What's the problem, Adobe? When all the other variables are ruled out -- the IP address, the Canon MF731 software, the printer setup, the ability to print from other apps -- it seems obvious that the problem is with Adobe Acrobat Pro.
FYI, I'm running OS 10.13.4 on a 2015 MacBook Pro Retina 3.1 GHz Intel Core i7 using Adobe Acrobat Pro DC v 2015. 006.30417.
OK. Here is the truth!
Adobe will not allow Mac to function. Bottomline.
I have talked with PACER, EM/ECF, technical court staff, help desks, Mac techs and Adobe techs and its a glitch.
There is no way around it. Adobe will not allow a way for you to "print to pdf" - there is no download or application to solve it - I have a MacBook Air and had upgraded so I could get the PDF/A conformity for the federal courts but it doesn't work.
I assume it has to do with licensing wars between Adobe and Mac but we get the fall-out. Adobe needs to tell their potential customers that their product does not work on Macs - if you work as an attorney in the federal courts. Or fix the problem asap.
The federal courts require you to "flatten" the pdf and the only way to do this is by "Printing to pdf" with the dropdown "print to pdf" function. It is different than "save to pdf". Although the Courts state that PDF/A conforms to standard, it actually does not. Thats where customers need to be informed. I upgraded to Adobe Acrobat Pro ($200) thinking that would solve the problem. It doesn't.
Adobe is aware of this issue and has refunded my subscription.
Don't use Adobe on a Mac if you are filing in federal courts. Get your Adobe product refunded and Use a PC.
Print to PDF is not available on a Mac, because Apple does not allow virtual printers in MacOS.
If you have Acrobat DC Pro you can use the Preflight tool to conform your documents.
Did you try the Preflight with Acrobat?