2 Replies Latest reply on Dec 29, 2016 12:35 AM by George_Salnik

    InDesign CC 2017 - Crashing when Printing a project with Linked Graphics

    shift4

      One of our users has a project with 4 linked documents.

       

      We can choose the printer and click print, but it then immediately freezes and then crashes. Event viewer shows several .dlls as the culprit for the crashes. Each entry shows a different .dll so there doesn't seem to be a trend.

       

      If we embed the linked graphics the project will print fine.

       

      All other software on the machine seems to be printing fine to the same printer.

       

      Any further troubleshooting steps would be appreciated.

       

      -Shane