• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

CS3 License Activation after upgrading Mac computer

New Here ,
Dec 29, 2016 Dec 29, 2016

Copy link to clipboard

Copied

My iMac running OS 10.10.3 was successfully running CS3 PS & AI. Upgraded to MacBook Pro and attempted to activate the software on OS 10.12. After starting "setup" receive error message: Startup error - Required resources missing.

If my memory is correct it seems I had this problem with a previous reloading and activating of a Mac OS with the solution being directed to an apple support page to download an older version of something.

HELP!   Thanks,... Dave

Views

357

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 29, 2016 Dec 29, 2016

that was java but i don't think that will help you with sierra and software that old.  if you get far enough into the installation to see a java error, then you'll know you're ready to install java support.

Get Java for your Mac - Apple Support

but try this first even though your error message may not seem related to the issue discussed.

http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

Votes

Translate

Translate
Adobe
Community Expert ,
Dec 29, 2016 Dec 29, 2016

Copy link to clipboard

Copied

that was java but i don't think that will help you with sierra and software that old.  if you get far enough into the installation to see a java error, then you'll know you're ready to install java support.

Get Java for your Mac - Apple Support

but try this first even though your error message may not seem related to the issue discussed.

http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 29, 2016 Dec 29, 2016

Copy link to clipboard

Copied

I've been successfully helping out CS5 users with reinstalls on their Sierra Macs.

CS5 extended  and this will answer questions. https://blog.conradchavez.com/2016/06/16/macos-10-12-sierra-will-adobe-software-work/

If you have  problems and need to reinstall, have a look at this thread.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 29, 2016 Dec 29, 2016

Copy link to clipboard

Copied

Thank you both for your suggestions,... unfortunately  neither fixed the problem. The Java 6 Runtime 2015-1 load successfully. I restrated the computer and tired to install PS & AI. Same error came up during setup and failed to install.Screen Shot 2016-12-29 at 4.39.56 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 29, 2016 Dec 29, 2016

Copy link to clipboard

Copied

LATEST

Again, use the 2nd link

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines