In newer versions of Premiere Elements, you need only sign out (select the option under the Help menu) to deactivate the program's installation.
If you can't access an old installation in order to sign out, contact Adobe Customer Care via Chat.
Hi Steve--Win 10 crashed and had to be reinstalled. My computer tech researched his special websites and discovered that PSE 13 and PRE 13 are not compatible with Win 10 Pro. Below is the message that we received after trying all the fixes. Any more ideas?
Sorry for the delay in responding to your kind reply. It has taken a while for me to work through the backlog of all the postponed duties and projects because of the computer problems. Thanks for any suggestion that you have. Sandgrass
I'm not sure what's going on, but I know of no reason Premiere Elements 13 would not run on Windows 10 Pro. It runs fine on mine.