Copy link to clipboard
Copied
How do i log in my serial number mine only has 5 brackets when the installer is asking for 6
HELP!
Copy link to clipboard
Copied
Hi Valarie59,
Kindly help us with name of the product you are trying to install and what is the operating system of your computer with its version.
Also the serial number you have got is that all numeric or alpha-numeric ?
Awaiting your response.
Copy link to clipboard
Copied
you have to use the correct number. all adobe serial numbers consist of 6 groups of 4 numbers.
Copy link to clipboard
Copied
When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Exactly which version of the program do you have that is causing problems?
Lost information - see reply #1 in https://forums.adobe.com/thread/2008767
You MAY have a redemption code, not a serial number
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html