Lightroom unable to backup catalog: check permissions.

[océanep36757865]

Just recently Lightroom has been unable to back up my catalog. Exact message: "Please check your folder permissions, and make sure that you have available space on  your backup drive and main catalog's drive."

Now I realize that there are many similar questions on the forum; however, I was unable to find an answer that worked for me.

My laptop runs on Window's 10, and I have Lightroom CC (2015). This began to happen after I believe to be the last update, as well as after I went on to delete old backups. It is not the first time I have deleted old catalog backups, so I cannot see how this would be an issue; nonetheless, I'm not an expert...

I have tried checking the permissions of my folder and it seems to be stuck on read only. I can't change it, I've tried modifying the folder's as well as the folder the backup folder sits in's permissions to "everyone,"  but it did not seem to help. I am not really familiar with this sort of stuff and basically followed tutorials I saw online, so basically, maybe I did something wrong, I don't know.

I have also tried backing up my catalog to a complete different location and it did not work. I had the same problems.

[F. McLion]

There's no need to give write access to 'Everyone'. Simply add write access or even better 'Full' access for the account (your account) you are usually logged in with.

[océanep36757865]

Are you referring to selecting my user and checking off allow full control? If so, I have tried that as well without any luck.

[F. McLion]

What is the location you are trying to write the backup to?

[dj_paige]

F. McLion wrote:

What is the location you are trying to write the backup to?

Better yet, the OP needs to show us a screen capture of the backup dialog box so we can see for ourselves exactly which folder he is trying to put the backups in, and then a screen capture of the permissions on this exact folder. Sometimes these things boil down to someone is mistaken about which folder is being used, and so the permissions on a different folder have been checked and deemed okay, which of course doesn't solve the problem.

[océanep36757865]

Hopefully this is what you are asking for.

[dj_paige]

We want you to show us the screen capture of the Lightroom dialog box that asks you if you want to make a backup and also asks you where the backup should go.

[océanep36757865]

Sorry about that, I thought the location would be clear in the previous images: C:\Users\Océane\Pictures\Lightroom

Also, here is the screenshot I believe you were wanting:

[dj_paige]

So Now check the other "users" shown in the permissions to make sure they all show Write permission.

[océanep36757865]

Just tried it, unfortunately  it did not work.

[Rob_Cullen]

Does the Windows folder properties dialog (for Backups folder) still show "Read only" as in the screen-clip above?

Have you tried removing the check mark in this option?

[océanep36757865]

Yes, I can't seem to be able to remove the mark.

[Rob_Cullen]

I cannot be sure that this [Read Only] attribute is causing your problem, but you will need better advice than I can give.

Keep researching-

From Google search-

Cannot change READ ONLY file attributes using Administrator Account - Microsoft Community

[pfield69]

I know this is an old link but my LR has just hit this error.
I have 9 previous back ups in that location, last backup was 18/06/18.
Nothing has changed since then (I believe).

Was this solved?

[dj_paige]

It is not the "Read Only" flag. It is the permissions. Show us a screen capture of the permissions on the folder shown.

Also, it is a TERRIBLE idea to make backups onto the same disk (in this case C:) where your working catalog is located. Why? Because if that disk crashes, now you have ZERO backups, and I'm guessing you won't be happy with that situation.