4 Replies Latest reply on Jan 2, 2017 12:38 PM by kandarz

    CC Mobile Sync Sign In

    kandarz

      I'm unable to get Lightroom CC 2015.8 to sign into Mobile to Sync to/from mobile apps.

       

      Lightroom's Help menu says I'm signed into my CC account. The name placard says "Get started with Lightroom mobile" and "Sync with Lightroom mobile (Sign in)". Preferences -> Lightroom mobile says "Adobe ID: Not signed in".

       

      Creative Cloud 3.9.5.353 freshly installed. Only Lightroom is installed.

       

      I've done the following with no success:

       

      Windows 10 Pro 1607. Full Creative Cloud membership. Adobe ID password reset. Lightroom mobile sync between iPad and Android phone works. Typekit syncing works.

       

      What else am I missing? I'd like to be able to sync to mobile to share photos in person.

       

      Thanks in advance!