3 Replies Latest reply on Jan 3, 2017 11:50 PM by Nanaky

    *.acsm files not to be copied on Kobo e-book


      I bought e-books. They are downloaded as *.ascm files. Impossible to enter these books in ADE : error message "Check activation". The authorisations are the same on ADE and Kobo Aura H2O. I tried to errase authorisation in ADE but the operation is impossible and the pgm ask to come back later (now 3 days !).
      I have more than 150 e-books on this Kobo and up to begin december, I had no problem at all.
      Please SOS. Thank you for your help.

        • 1. Re: *.acsm files not to be copied on Kobo e-book
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.

          • 2. Re: *.acsm files not to be copied on Kobo e-book
            NomieBD Level 1

            I am always afraid to change something in the registry even if I have saved it like you propose to do.
            I work another way : I rename the file or directory with _old (in this case Adept_old) : the program does not recognise this new name but if I made a mistake, I always can recover the old file or directory very easily (same name, same location).


            But thank you for your help, this solve my problem for 7 of my 8 books. I have for the last one a message E_ADEPT_REQUEST_EXPIRED

            • 3. Re: *.acsm files not to be copied on Kobo e-book
              Nanaky Level 5

              E_ADEPT_REQUEST_EXPIRED is a problem with data, time and timezone of the eBook server. That can you not solved allone. Contact the Reseller of the eBook or your Library.