I'm not sure why you would change my email address? That won't help at all. I run a volunteer organisation called 'Scrap Slavery' and our website is scrapslavery.org with a corresponding email address email@example.com
Is this a joke because my question is legitimate.
No joke, I set this as an example. Did you try it (with your own data) and did it not work?
First off try changing type of "link to" to email rather than URL as in original screenshot - This is what Derek was suggesting I believe
Otherwise try using actual HTML code to make the link manually
Either by pasting it in the edit hyperlink page or putting it in the InDesign document.
If you're going to use the edit hyperlink option the code would probably want to look something like:
<a href="mailto:firstname.lastname@example.org?" target="_blank">
Or if that doesn't work try just having it as code in the page of the document... (I haven't tested this theory) but in a website page you would have something like:
On a side note it may also be opening your browser rather than default mail programme as either your mail programme isn't the default for "mailto:" links or opening mail generally. Go check your default programme settings to make sure both are correct.
Firstly I want to apologise to you Derek - I simply didn't understand that you had changed the URL to "email". I did actually have it set as "email" in the Edit Hyperlink box like you suggested, but didn't get that option in the"Hyperlink Destinations" box. Please accept my apologies.
And Jaguar1991 - a big thank you - the problem was my default email programme. I have just got a brand new computer and didn't realise it had been set up to default to my web browser.
You guys have been very patient and helpful! Thank You!!
No problem. Glad to be of help!