I upgraded from Lightroom 5 to 6 so I could work with raw files for my new OM-D EM-1 Mark II. After paying the $80.00 and downloading the file, the program installed with no problems, but then when I attempted to update to 6.8 I received the following message: "The program can't start because api-ms-win-crt-runtime-/1-1-dll is missing from your computer. Try reinstalling the program to fix this problem." How am I supposed to do this, exactly, and why did this happen from just upgrading from version 6 to 6.8? Adobe either needs to fix this issue, or refund my money. This is very frustrating, and very poor customer service.
Yes, that was the issue. Thank you very much for the assist.
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Wednesday, January 4, 2017, 1:53 AM -0800 from 99jon <firstname.lastname@example.org>:
>Adobe 6.8 Issue -- upgrade from version 6 failure created by 99jon in Photoshop Lightroom - View the full discussion