3 Replies Latest reply on Feb 8, 2017 4:49 PM by Kevin-Monahan

    DNxHR export Problem

    TheTaramtula

      Is it just me or does anyone else have the problem that when trying to export to DNxHR the render bar stops after one second and AE does not react to anything any longer? Tried this with various settings for the codec but the same happens over and over again. I'm trying to export a 2K ProRes Clip that is 3s long. Not exactly a monster of a file. Does somebody know a solution to this problem?

        • 1. Re: DNxHR export Problem
          Kevin-Monahan Adobe Employee

          Hi TheTaramtula,

          We are seeing this in files 4K and above. This is the first 2K case I've seen. Are you still experiencing this bug? If so, let us know so we can assist. If not, let us know how you solved it.

           

          Thanks,
          Kevin

          • 2. Re: DNxHR export Problem
            TheTaramtula Level 1

            The solution I found was to borrow a friends Mac and render in ProRes HQ...since then I haven't tried again. Just did so now, and apparently the export in 4:4:4 is working, HQ doesen't even finish rendering. But AE is not able to play back the file it produces. Media Player classic will play it though. I have tried this all with version 2015. Back then I installed the 2017 version but when I realised it won't work there either I decided to go back to 2015 to safe myself the effort of converting all the comps of the project I am working on right now. Tried it in 2017 again real quick with 4:4:4 RGB 10bit...still freezes after 1s. So, no, I don't really have a solution and I'd be glad for help. In case you need any more infos about my project settings etc I'll gladly provide them. But since I am not that much of an expert in "technical" matters you might need to tell me what information exactly is important concerning this problem.

            • 3. Re: DNxHR export Problem
              Kevin-Monahan Adobe Employee

              Hi TheTaramtula,

              I have your post listed amongst my top issues, so let me do some testing and asking around and I will post the results. Thanks for your cooperation on this matter.

               

              Much Obliged,

              Kevin