3 Replies Latest reply on Feb 1, 2017 12:52 PM by Tanuj Sandal

    GPU for iMac OS10.11.6 to run PS & LR

    karengd444

      Hi, I was told by Adobe support that I need a new graphics processor to remedy my issue in Lightroom (panels blacking out intermittently).   About this Mac states my iMac from late 2015.  It's using an Intel HD Graphics 6000.  Adobe troubleshooting info page states: If your graphics card was released after May 2013, you can assume that the card will work with Photoshop. Follow the troubleshooting steps below.

       

      So if my computer release date is late 2015, I wonder why the graphics card isn't compatible?

      Any insights greatly appreciated.