I'm with you! I have the exact same computer specs and am dealing with the same issue. I'm losing my mind trying to figure out a solution. RAM previews are constantly getting hung-up and NEVER play back at the proper frame rate. I have the project files on a fast local SSD and 2TB cache on a separate external SSD connected via thunderbolt. How is this still so slow?? I'm losing my mind!
I just did an experiment, isolated a simple comp, no 3D, 1 expression, very basic scene and its taking around 10 minutes per second to preview, if I make a change and then want to review then I have to wait another 10 minutes then I can't do any work at this rate.
I have never experienced this before and am totally lost as to how to deal with it.
I am also losing my mind and at this rate I will also be loosing a client!
Does it help to work in AE CC 2015? Do you NEED the features in AE CC 2017 to proceed?
I would go with the software that works, personally.
And does it give you confidence that this issue is NOT one of the five (just five!) known issues Adobe lists for AE CC 2017?
Hi neil h h h,
Sorry to hear about your performance issues. Since they don't sound anything like the experience I'm having with my less powerful MacBook Pro, I think you should work with our agents to determine what's happening there. Click the blue button at the bottom of the following page: Contact Customer Care