1 Reply Latest reply on Jan 5, 2017 6:48 PM by ManiacJoe

    No images found on my cards

    99cheska99

      I have just upgraded to LR 2015.8.

       

      My Mac is running OS 10.12.2

       

      My camera is a Canon 5D mark IV

       

      Who I insert the cards into my card reader, the computer recognizes that the reader is connected and that the card is there, but when I try to import from the card it says "no images found"

       

      I've checked this with two cards, including a brand new one and get the same response each time I try to import the images on the cards (which I have reinserted into the camera and can see in the playback mode just fine.

       

      What can be the problem and how can I fix it?

       

      Thanks so much for your help!