People generally avoid reading the terms of their license agreements, it has seemingly become a habit in a world where every business has them, though Adobe does make them readily available before you sign up. There is a link in the plan descriptions that leads to a brief explanation of terms, which includes the early termination information. For those who miss it, they end up here venting.
Yes people do. That is why Adobe should make it more clear While cancelling. I'm sorry Ned, do you work for Adobe? Can I consider your response and official Adobe response?
I wanted to upgrade to all apps (using only a single app at the moment). I have already done a full year on the single app and rolled over the the next year. When I tried to UPGRADE to ALL APPS, they first want to charge me $100 cancellation fee for the single app. How ridiculous is that. Clearly, I am no longer upgrading, but rather sticking to my single app and they will lose out on my extra $30/month.
Incidentally, there were a few places I had to click on cancel and only on the last place was there a very small bullet point at the bottom of the screen pointing out the cancellation fee of $100, which would be 50% of my remaining annual fee for the single app. I immediately changed my mind and didn't cancel and won't upgrade for another 10 months ... stupid stupid system.
I wanted to upgrade to all apps (using only a single app at the moment). I have already done a full year on the single app
Incidentally, there were a few places I had to click on cancel (...)