1 Reply Latest reply on Feb 8, 2017 4:21 PM by Kevin-Monahan

    After Effects CC 2017 Not Responding (Cache Problem too)

    FabimetalmStudiosMex Level 1

      Hello. I just have installed Adobe After Effects CC 2017 (for the first time) and when I open the app, let it load, the opens the general window but inmediatly it brings to the front a little window saying something about the cache like this: "The cache folder is in a full disk... change preferences to get more space..." So i click on OK, that little window closes but then the app is NOT RESPONDING and freeze, it happens everytime I open AE. Yes my local C disk is full but I have installed Adobe in D data disk which is free for 2 TB. I can´t edit the preferences becauses it freeze (Not responding). HELP ME PLEASE!