6 Replies Latest reply on Jan 8, 2017 5:28 PM by johnrellis

Lightroom images freeze in develop module.

deborahk41528487 Jan 6, 2017 12:55 PM

Hello,

I recently downloaded the update and since I have had this issue where in develop module an image randomly gets stuck or frozen. It is random and also seems to occur when I select an image to be rejected and delete the rejected images. It's never done this to me before. When it happens I'm able to toggle through the thumbnail in develop module but I can't select an image to come up in the window because the frozen image is there. I've tried switching between library and back to develop module and its still there. The only way I can get rid of it, is by closing out lightroom altogether and going back in. This very frustrating and time consuming as I have many images I work with.

Please help.

Thanks!

Deb

1. Re: Lightroom images freeze in develop module.

JimHess Jan 6, 2017 12:59 PM (in response to deborahk41528487)

Have you tried deactivating GPU acceleration in the Lightroom preferences? What version of Lightroom are you using?
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2. Re: Lightroom images freeze in develop module.

deborahk41528487 Jan 6, 2017 1:03 PM (in response to JimHess)

I did see that the GPU wasn't checked. Is it supposed to be checked? A friend on a Facebook group mentioned that. I am using version 6.8
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3. Re: Lightroom images freeze in develop module.

JimHess Jan 6, 2017 1:17 PM (in response to deborahk41528487)

Whether or not that option should be checked depends on if you have a compatible graphics card in your computer. Most of the time the advice given is to uncheck that option to resolve performance issues.
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4. Re: Lightroom images freeze in develop module.

deborahk41528487 Jan 6, 2017 3:05 PM (in response to JimHess)

I don't think I do. My lightroom was working fine until this happened today. The only thing that has changed recently is the update I did the other day.
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5. Re: Lightroom images freeze in develop module.

JimHess Jan 6, 2017 3:08 PM (in response to deborahk41528487)

Sorry, but I don't have any answers. I have never encountered a problem like that.
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6. Re: Lightroom images freeze in develop module.

johnrellis Jan 8, 2017 5:28 PM (in response to deborahk41528487)

also seems to occur when I select an image to be rejected and delete the rejected images.
This bug was introduced in CC 2015.8 / 6.8 and has been acknowledged by Adobe: Lightroom: Image stuck in Develop mode | Photoshop Family Customer Community . Please add your me-too vote and your details to that bug report to make it a little more likely Adobe will prioritize the fix.

Meanwhile, the workaround is to delete rejected photos in Library rather than Develop.
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