30 Replies Latest reply on Jan 21, 2017 5:42 PM by jessel8180574

    LR6 crashing any time in opening

    jessel8180574

      I just bought a lightroom 6 and installed to my desktop with windows 10. It keeps crashes any time when I click on it. The first page shows 5 seconds then crashed. After one hour waiting for chatting with Adobe,  I found the support team is not working in the weekend. Can someone help me? I need step-by-stepinstructions for the correction.

      I have LR4 in the same computer, it is still working, but act funny after I installed LR6, something has missing.

        • 1. Re: LR6 crashing any time in opening
          F. McLion Adobe Community Professional & MVP

          Try to turn off the GPU acceleration and post back if it makes any difference: Adobe Lightroom GPU Troubleshooting and FAQ

          Are you using CC 2015.8?

           

          • 2. Re: LR6 crashing any time in opening
            jessel8180574 Level 1

            No, I don't use CC. I use LR4.4.

            • 3. Re: LR6 crashing any time in opening
              Laura Shoe Adobe Community Professional

              It couldn't hurt to try uninstalling and reinstalling Lightroom 6.

              • 4. Re: LR6 crashing any time in opening
                F. McLion Adobe Community Professional & MVP

                You wrote that you use LR6 and that it shows the issue. LR6 shares the code with LR CC 2015.

                The GPU is not used in LR4 since GPU acceleration has been introduced with LR6/CC2015.

                • 5. Re: LR6 crashing any time in opening
                  jessel8180574 Level 1

                  I tried twice. No luck.

                  • 6. Re: LR6 crashing any time in opening
                    F. McLion Adobe Community Professional & MVP

                    Did you try to deactivate the GPU (manual method): Adobe Lightroom GPU Troubleshooting and FAQ ?

                    • 7. Re: LR6 crashing any time in opening
                      jessel8180574 Level 1

                      So what should I do? My desktop is ACE Aspire XC-603 with Pentium (R) 2.4 GHz processor, 4.0 GB Ram, Intel (R) HD Graphics 4600 graphic card, I guess these should meet the minimum requirements. I followed the instruction to rename SL Cache and SL Store, not work. Tried rename Lightroom 6 preferences.agprefs, not work. Tried to turn off the GPU by changing the line useAutoBahn in the file of Lighroom 6 preference.agprefs, but just can't find the line or word spells useAutoBahn. Tried to update my graphic card drive, it is said no update for it. Tried to upgrade the graphic card drive for window 10, it was said the recommended drive is not compatible for my computer.  I just don't know what else should I do.

                      • 8. Re: LR6 crashing any time in opening
                        jessel8180574 Level 1

                        Yes, I tried, but just can't find the line or word spells useAutoBahn in the file of Lighroom 6 preference.agprefs. Where is the line or word located?

                        • 9. Re: LR6 crashing any time in opening
                          F. McLion Adobe Community Professional & MVP

                          File location:

                          In my file, close to the end:

                          • 10. Re: LR6 crashing any time in opening
                            jessel8180574 Level 1

                            Thank you for posting your file. I checked my file twice very carefully, still can not find the line of useAutoBahn. Below is a copy from my file, Lightroom 6 Prefenences.agprefs, using notepad to open the file.

                             

                            prefs = {

                              AddFolder__gridFilter = "all",

                              Adobe_checkCatalogIntegrityForPaths = "catalogsToCheck = {\

                            }\

                            ",

                              ["Adobe_pendingDBUpgradec:\\users\\jesse\\pictures\\lightroom\\lightroom catalog-10.lrcat"] = "pickle = {\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\Lightroom\\\\Lightroom 4 Catalog.lrcat\",\

                              \"824CE461-2490-44FB-B64A-B2C80702340F\",\

                            }\

                            ",

                              AgApplication_HasRegisteredAutoPlay = true,

                              AgColorPlopup_Phase = 0,

                              AgColorPlopup_RampAxis = "s",

                              AgColorPlopup_Space = "HSL",

                              AgColorPlopup_WebColorField = false,

                              AgColorPlopup_presetHueSats = "t = {\

                              color1 = AgColor( 0.5, 0.5, 0.5, 1 ),\

                              color2 = AgColor( 0.5, 0.45733333333333, 0.18, 1 ),\

                              color3 = AgColor( 0.5, 0.45783333333333, 0.39, 1 ),\

                              color4 = AgColor( 0.25, 0.35416666666667, 0.5, 1 ),\

                              color5 = AgColor( 0.44, 0.465, 0.5, 1 ),\

                            }\

                            ",

                              AgDevelop_HSLTuningShowColorAqua = false,

                              AgDevelop_HSLTuningShowColorBlue = false,

                              AgDevelop_HSLTuningShowColorGreen = false,

                              AgDevelop_HSLTuningShowColorMagenta = false,

                              AgDevelop_HSLTuningShowColorOrange = false,

                              AgDevelop_HSLTuningShowColorPurple = false,

                              AgDevelop_HSLTuningShowColorRed = false,

                              AgDevelop_HSLTuningShowColorYellow = true,

                              AgDevelop_HSLTuningShowComponentHue = false,

                              AgDevelop_HSLTuningShowComponentLuminance = false,

                              AgDevelop_HSLTuningShowComponentSaturation = false,

                              AgDevelop_HSLTuningWhichColor = "Yellow",

                              AgDevelop_HSLTuningWhichComponent = "HSL",

                              AgDevelop_HSLTuningWhichType = "by_hsl",

                              AgDevelop_adjustPanel_Collapsed = false,

                              AgDevelop_adjustPanel_Enabled = true,

                              AgDevelop_autoCropGrid = true,

                              AgDevelop_beforeAfterLoupeFullImage = false,

                              AgDevelop_beforeAfterTools20 = "tools = {\

                              beforeAfter = true,\

                              caption = true,\

                            }\

                            ",

                              AgDevelop_beforeTools = "tools = {\

                              beforeOnly = true,\

                              view_modes = true,\

                            }\

                            ",

                              AgDevelop_calibratePanel_Collapsed = true,

                              AgDevelop_calibratePanel_ExpansionState = 0,

                              AgDevelop_collectionsPanel_Collapsed = false,

                              AgDevelop_cropGrid = "thirds",

                              AgDevelop_customCropAspectFrame = AgRect( 818, 527, 1103, 634 ),

                              AgDevelop_customCropAspectFrame_showCmd = 1,

                              AgDevelop_detailPanel_Collapsed = false,

                              AgDevelop_detailPanel_ExpansionState = 0,

                              AgDevelop_dustSpotOpacity = 1,

                              AgDevelop_dustSpotRadius = 0.0025257248975238,

                              AgDevelop_editPointCurve = false,

                              AgDevelop_effectsPanel_Collapsed = false,

                              AgDevelop_effectsPanel_ExpansionState = 0,

                              AgDevelop_hideTargetAdjustmentInfoMomentarily = false,

                              AgDevelop_highlightClippingOnMouseOver = true,

                              AgDevelop_histogramPanel_ExpansionState = 1,

                              AgDevelop_leftPanels_inSoloMode = false,

                              AgDevelop_lensCorrectionsPanel_Collapsed = true,

                              AgDevelop_lensCorrectionsPanel_ExpansionState = 0,

                              AgDevelop_localizedAdvancedMode = false,

                              AgDevelop_localizedAutoMask = false,

                              AgDevelop_localizedBrightnessLast = 0.25,

                              AgDevelop_localizedBrushAddValue = 1,

                              AgDevelop_localizedBrushFeather = 1,

                              AgDevelop_localizedBrushFlow = 1,

                              AgDevelop_localizedBrushSize = 0.17,

                              AgDevelop_localizedBrushStrokeOpacity = 1,

                              AgDevelop_localizedClarity2012Last = 0.5,

                              AgDevelop_localizedClarityLast = 0.5,

                              AgDevelop_localizedContrast2012Last = 0.25,

                              AgDevelop_localizedContrastLast = 0.25,

                              AgDevelop_localizedDefringeLast = 0.25,

                              AgDevelop_localizedExposure2012Last = 0.25,

                              AgDevelop_localizedExposureLast = 0.25,

                              AgDevelop_localizedGradientAmount = 0.5,

                              AgDevelop_localizedHighlights2012Last = 0.25,

                              AgDevelop_localizedLuminanceNoiseLast = 0.4,

                              AgDevelop_localizedMaskColor = "red",

                              AgDevelop_localizedMoireLast = 0.25,

                              AgDevelop_localizedPaintAmount = 0.5,

                              AgDevelop_localizedPaintClarity = 0,

                              AgDevelop_localizedPaintClarity2012 = 0,

                              AgDevelop_localizedPaintContrast = 0,

                              AgDevelop_localizedPaintContrast2012 = 0,

                              AgDevelop_localizedPaintDefringe = 0,

                              AgDevelop_localizedPaintExposure = 0.25,

                              AgDevelop_localizedPaintExposure2012 = -1,

                              AgDevelop_localizedPaintHighlights2012 = 0,

                              AgDevelop_localizedPaintLuminanceNoise = 0,

                              AgDevelop_localizedPaintMidtones = 0,

                              AgDevelop_localizedPaintMoire = 0,

                              AgDevelop_localizedPaintPreset_a = "preset = {\

                              auto_mask = false,\

                              feather = 1,\

                              flow = 1,\

                              opacity = 1,\

                              size = 0.17,\

                            }\

                            ",

                              AgDevelop_localizedPaintPreset_b = "preset = {\

                              airbrush = false,\

                              auto_mask = false,\

                              feather = 0,\

                              flow = 1,\

                              opacity = 1,\

                              size = 0.05,\

                            }\

                            ",

                              AgDevelop_localizedPaintPreset_selected = "a",

                              AgDevelop_localizedPaintPreset_subtract = "preset = {\

                              airbrush = false,\

                              auto_mask = false,\

                              feather = 1,\

                              flow = 1,\

                              opacity = 1,\

                              size = 0.05,\

                            }\

                            ",

                              AgDevelop_localizedPaintSaturation = 0,

                              AgDevelop_localizedPaintShadows2012 = 0,

                              AgDevelop_localizedPaintSharpness = 0,

                              AgDevelop_localizedPaintTemperature = 0,

                              AgDevelop_localizedPaintTint = 0,

                              AgDevelop_localizedPaintTintHue = 0,

                              AgDevelop_localizedPaintTintSaturation = 0,

                              AgDevelop_localizedSaturationLast = 0.25,

                              AgDevelop_localizedShadows2012Last = 0.25,

                              AgDevelop_localizedSharpnessLast = 0.25,

                              AgDevelop_localizedTemperatureLast = 0.25,

                              AgDevelop_localizedTintLast = 0.25,

                              AgDevelop_loupeTools = "tools = {\

                              view_modes = true,\

                            }\

                            ",

                              AgDevelop_mixerPanel_Collapsed = false,

                              AgDevelop_mixerPanel_ExpansionState = 0,

                              AgDevelop_navigatorPanel_ExpansionState = 1,

                              AgDevelop_pointCurveEditor_ExpansionState = 0,

                              AgDevelop_presetsPanel_history_Collapsed = false,

                              AgDevelop_presetsPanel_history_Enabled = true,

                              AgDevelop_presetsPanel_presets_Collapsed = false,

                              AgDevelop_presetsPanel_presets_Enabled = true,

                              AgDevelop_presetsPanel_snapshots_Collapsed = true,

                              AgDevelop_presetsPanel_snapshots_Enabled = true,

                              AgDevelop_redeyeLastEyeHeight = 0.04,

                              AgDevelop_redeyeLastEyeWidth = 0.04,

                              AgDevelop_rightPanels_inSoloMode = false,

                              AgDevelop_showClippingIndicators = true,

                              AgDevelop_showCropGrid = "always",

                              AgDevelop_showGamutIndicators = true,

                              AgDevelop_showGradientOverlay = "always",

                              AgDevelop_showHoverOverlay = true,

                              AgDevelop_showInfo = true,

                              AgDevelop_showLocalizedOverlay = "always",

                              AgDevelop_showLoupeWorkingOverlay = true,

                              AgDevelop_showRedeyeOverlay = "always",

                              AgDevelop_showSpotRemovalOverlay = "always",

                              AgDevelop_showTargetAdjustmentAmount = 0,

                              AgDevelop_splitToningPanel_Collapsed = false,

                              AgDevelop_splitToningPanel_ExpansionState = 0,

                              AgDevelop_spotType = "heal",

                              AgDevelop_target = "activePhoto",

                              AgDevelop_targetAdjustment = "Saturation",

                              AgDevelop_targetToolSampleSize = "point",

                              AgDevelop_toneCurve_ShowInfo = true,

                              AgDevelop_tonePanel_Collapsed = false,

                              AgDevelop_tonePanel_ExpansionState = 0,

                              AgDevelop_toolbar_revealedState = "normal",

                              AgDocument_defaultModuleID = "com.adobe.ag.library",

                              AgDocument_moduleHost_firstPanelShowing = true,

                              AgDocument_moduleHost_lastPanelShowing = true,

                              AgDocument_moduleHost_lastPanelSize = 122,

                              AgDrawing_mirrorImageMode = false,

                              AgEditExternally_putInStack = true,

                              AgEditExternally_tokens = "{{image_name}}-Edit",

                              AgEventLoop_slowEventHandling = false,

                              AgExportDialog_com_adobe_ag_export_file_postProcessingSection_Collapsed = false,

                              AgExportDialog_dialogFrame = AgRect( 535, 311, 1385, 850 ),

                              AgExportDialog_dialogFrame_showCmd = 1,

                              AgExportDialog_exportLocationSection_Collapsed = false,

                              AgExportDialog_fileSettingsSection_Collapsed = false,

                              AgExportDialog_imageControlsSection_Collapsed = false,

                              AgExportDialog_metadataSection_Collapsed = false,

                              AgExportDialog_outputSharpeningSection_Collapsed = true,

                              AgExportDialog_tokenSection_Collapsed = false,

                              AgExportDialog_videoSection_Collapsed = true,

                              AgExportDialog_watermarkingSection_Collapsed = true,

                              AgExport_DNG_compatibility = 117506048,

                              AgExport_DNG_compressed = true,

                              AgExport_DNG_conversionMethod = "preserveRAW",

                              AgExport_DNG_embedCache = true,

                              AgExport_DNG_embedRAW = false,

                              AgExport_DNG_lossyCompression = false,

                              AgExport_DNG_previewSize = "medium",

                              AgExport_collisionHandling = "rename",

                              AgExport_embeddedMetadataOption = "all",

                              AgExport_exportServiceProvider = "com.adobe.ag.export.file",

                              AgExport_exportServiceProviderTitle = "Hard Drive",

                              AgExport_export_bitDepth = 16,

                              AgExport_export_colorSpace = "sRGB",

                              AgExport_export_colorSpaceJPEG = "sRGB",

                              AgExport_export_colorSpaceNonJPEG = "AdobeRGB",

                              AgExport_export_destinationPathSuffix = "B-W",

                              AgExport_export_destinationType = "specificFolder",

                              AgExport_export_postProcessing = "doNothing",

                              AgExport_export_useSubfolder = false,

                              AgExport_export_videoFileHandling = "include",

                              AgExport_export_videoFormat = "4e49434b-4832-3634-fbfb-fbfbfbfbfbfb",

                              AgExport_export_videoPreset = "original",

                              AgExport_extensionCase = "lowercase",

                              AgExport_format = "JPEG",

                              AgExport_includeFaceTagsAsKeywords = true,

                              AgExport_includeFaceTagsInIptc = true,

                              AgExport_includeVideoFiles = true,

                              AgExport_initialSequenceNumber = 1,

                              AgExport_jpeg_limitSize = 100,

                              AgExport_jpeg_quality = 1,

                              AgExport_jpeg_useLimitSize = false,

                              AgExport_metadata_keywordOptions = "flat",

                              AgExport_minimizeEmbeddedMetadata = false,

                              AgExport_outputSharpeningLevel = 2,

                              AgExport_outputSharpeningMedia = "screen",

                              AgExport_outputSharpeningOn = false,

                              AgExport_png_interlaced = false,

                              AgExport_reimportExportedPhoto = false,

                              AgExport_reimport_stackWithOriginal = false,

                              AgExport_reimport_stackWithOriginal_position = "below",

                              AgExport_removeFaceMetadata = true,

                              AgExport_removeLocationMetadata = false,

                              AgExport_renamingTokensOn = true,

                              AgExport_selectedTextFontFamily = "Myriad Web Pro",

                              AgExport_selectedTextFontSize = 12,

                              AgExport_size_doConstrain = false,

                              AgExport_size_doNotEnlarge = false,

                              AgExport_size_maxHeight = 1000,

                              AgExport_size_maxWidth = 1000,

                              AgExport_size_megapixels = 5,

                              AgExport_size_percentage = 100,

                              AgExport_size_resizeType = "wh",

                              AgExport_size_resolution = 300,

                              AgExport_size_resolutionUnits = "inch",

                              AgExport_size_units = "pixels",

                              AgExport_size_userWantsConstrain = false,

                              AgExport_tiff_compressionMethod = "compressionMethod_None",

                              AgExport_tiff_preserveTransparency = false,

                              AgExport_tokenCustomString = "moon",

                              AgExport_tokens = "{{custom_token}}",

                              AgExport_tokensArchivedToString2 = "{{custom_token}}",

                              AgExport_useWatermark = false,

                              AgExport_watermarking_id = "<simpleCopyrightWatermark>",

                              AgIdentityPlates_mainDialog_showDetails = true,

                              AgImportDialog_destinationFolderPath = "C:\\Users\\Jesse\\Pictures",

                              AgImportFromCatalog_initialDirectory = "C:\\Users\\Jesse\\Pictures\\月亮2016-11-15",

                              AgImport_advancedMode = true,

                              AgImport_autoSegmentMethod = "autoSegment_Date",

                              AgImport_backupDownloadFolder = "C:\\Users\\Jesse\\Pictures\\Lightroom\\Download Backups",

                              AgImport_crSettingsID = "<none>",

                              AgImport_debugPanel_Collapsed = true,

                              AgImport_defaultGroupType = "newPhotos",

                              AgImport_defaultSortOrder = "unsorted",

                              AgImport_destinationPanel_Collapsed = false,

                              AgImport_destinationPanel_Enabled = true,

                              AgImport_destinationPanels_inSoloMode = false,

                              AgImport_destinationView = "allFolders",

                              AgImport_doCopyToBackupFolder = false,

                              AgImport_ejectDeviceAfterImport = true,

                              AgImport_extensionCase = "unchanged",

                              AgImport_fileHandlingPanel_Collapsed = false,

                              AgImport_fileHandlingPanel_Enabled = true,

                              AgImport_fileNamingPanel_Collapsed = false,

                              AgImport_fileNamingPanel_Enabled = true,

                              AgImport_gridFilter = "new",

                              AgImport_ignoreSuspectedDuplicates = true,

                              AgImport_importBehavior = "copyToLibrary",

                              AgImport_importDestinationFolderPath = "C:\\Users\\Jesse\\Pictures",

                              AgImport_importDestinationPanel_Collapsed = false,

                              AgImport_importDestinationPanel_Enabled = true,

                              AgImport_importDestinationUseSubfolder = false,

                              AgImport_importServiceProvider = "com.adobe.ag.import.file",

                              AgImport_importServiceProviderTitle = "Files on Disk",

                              AgImport_initialSequenceNumber = 1,

                              AgImport_keywords = "",

                              AgImport_lastCopyBehavior = "copyToLibrary",

                              AgImport_lastImportPath = "C:\\Users\\Jesse\\Pictures\\2016-12-23",

                              AgImport_metadataPresetID = "<none>",

                              AgImport_previewBuildQuality = "sbig",

                              AgImport_previewJPEGQuality = 0.75,

                              AgImport_recursivelyScanFolders = false,

                              AgImport_renamingTokensOn = true,

                              AgImport_settingsPanel_Collapsed = true,

                              AgImport_settingsPanel_Enabled = true,

                              AgImport_shootNameFormat = "%Y/%Y-%m-%d",

                              AgImport_sourcePanel_Collapsed = false,

                              AgImport_sourcePanel_Enabled = true,

                              AgImport_sourcePanels_inSoloMode = false,

                              AgImport_standardPreviewSize = 1440,

                              AgImport_suppressImportDialog = false,

                              AgImport_thumbnailSize = 160,

                              AgImport_tokenCustomString = "",

                              AgImport_tokenShootName = "",

                              AgImport_tokens = "{{custom_token}}-{{image_filename_number_suffix}}",

                              AgLibraryDocument_lastSelectedModule = "com.adobe.ag.library",

                              AgLibrary_BackupDoIntegrityCheck = true,

                              ["AgLibrary_BackupPathToFolder824CE461-2490-44FB-B64A-B2C80702340F"] = "C:\\Users\\Jesse\\Pictures\\Lightroom\\Backups",

                              AgLibrary_QuickDev_color_ExpansionState = 0,

                              AgLibrary_QuickDev_exposure_ExpansionState = 0,

                              AgLibrary_QuickDev_general_ExpansionState = 0,

                              AgLibrary_autoCompleteInKeywordsField = true,

                              AgLibrary_autoHideInfo1 = false,

                              AgLibrary_autoHideInfo2 = false,

                              AgLibrary_browserHeight = 170,

                              AgLibrary_cellStyle = "compact",

                              AgLibrary_clearQuickCollectionAfterSave = true,

                              AgLibrary_collectionsPanel_Collapsed = false,

                              AgLibrary_collectionsPanel_Enabled = true,

                              AgLibrary_commentsPanel_Collapsed = true,

                              AgLibrary_commentsPanel_ExpansionState = 0,

                              AgLibrary_compareTools20 = "tools = {\

                              compare = true,\

                            }\

                            ",

                              AgLibrary_defaultColumnGenerator_sortDescending_date = false,

                              AgLibrary_defaultGroupType = "none",

                              AgLibrary_defaultSortType = "addedOrder",

                              AgLibrary_defaultSpecialPresetItem = "<recent_keywords>",

                              AgLibrary_developPanel_Collapsed = false,

                              AgLibrary_doubleClickModule = "com.adobe.ag.develop",

                              AgLibrary_drawRegionEnabled = false,

                              AgLibrary_drawRegionType = "face",

                              AgLibrary_filmstripQuickFilterCollapsed = false,

                              AgLibrary_filterBarVisible = true,

                              AgLibrary_folderViewPanel_Collapsed = false,

                              AgLibrary_folderViewPanel_Enabled = true,

                              AgLibrary_gridCondensedText1_v4 = "com.adobe.copynameOrBasename",

                              AgLibrary_gridCondensedText2 = "com.adobe.ratingAndLabel",

                              AgLibrary_gridExpandedText1 = "index_number",

                              AgLibrary_gridExpandedText2_v4 = "com.adobe.copynameOrBasename",

                              AgLibrary_gridExpandedText3 = "com.adobe.imageCroppedDimensions",

                              AgLibrary_gridExpandedText4 = "com.adobe.filenameExtension",

                              AgLibrary_gridFooterHasColorLabels = false,

                              AgLibrary_gridFooterHasRotation = true,

                              AgLibrary_gridFooterRotationOnMouseOver = true,

                              AgLibrary_gridHasFooter = true,

                              AgLibrary_gridHasHeader = true,

                              AgLibrary_gridSection1_Expanded = true,

                              AgLibrary_gridSection2_Expanded = true,

                              AgLibrary_gridSection3_Expanded = true,

                              AgLibrary_gridSection4_Expanded = true,

                              AgLibrary_gridSection5_Expanded = true,

                              AgLibrary_gridSection6_Expanded = true,

                              AgLibrary_gridTools20 = "tools = {\

                              group = true,\

                              image_size = true,\

                              painter = true,\

                              sort = true,\

                            }\

                            ",

                              AgLibrary_histogramPanel_ExpansionState = 1,

                              AgLibrary_images_target = "selectedPhotos",

                              AgLibrary_includeChildTags = true,

                              AgLibrary_infoPanel_Collapsed = true,

                              AgLibrary_infoPanel_ExpansionState = 0,

                              AgLibrary_keywordDisplay = "DisplayKeywordTags",

                              AgLibrary_keywordsPanel_Collapsed = true,

                              AgLibrary_keywordsPanel_ExpansionState = 0,

                              AgLibrary_keywords_shortcut1title = "",

                              AgLibrary_keywords_shortcut2title = "",

                              AgLibrary_keywords_shortcut3title = "",

                              AgLibrary_keywords_shortcut4title = "",

                              AgLibrary_keywords_shortcut5title = "",

                              AgLibrary_keywords_shortcut6title = "",

                              AgLibrary_keywords_shortcut7title = "Mneh",

                              AgLibrary_keywords_shortcut8title = "",

                              AgLibrary_keywords_shortcut9title = "",

                              ["AgLibrary_lastBackupDate824CE461-2490-44FB-B64A-B2C80702340F"] = 505367697.51823,

                              AgLibrary_leftPanels_inSoloMode = false,

                              AgLibrary_libraryPanel_Collapsed = false,

                              AgLibrary_link2up = true,

                              AgLibrary_lockFilterState = false,

                              AgLibrary_loupeInfo1Text1_v4 = "com.adobe.filenameAndCopyname",

                              AgLibrary_loupeInfo1Text2 = "com.adobe.captureDateTime",

                              AgLibrary_loupeInfo1Text3 = "com.adobe.imageCroppedDimensions",

                              AgLibrary_loupeInfo2Text1_v4 = "com.adobe.filenameAndCopyname",

                              AgLibrary_loupeInfo2Text2 = "com.adobe.exposureAndISO",

                              AgLibrary_loupeInfo2Text3 = "com.adobe.lensSetting",

                              AgLibrary_loupeInfoStyle = "info1",

                              AgLibrary_loupeTools20 = "tools = {\

                              pick = true,\

                              rating = true,\

                              rotate = true,\

                            }\

                            ",

                              AgLibrary_loupeZoomInLevel = 1,

                              AgLibrary_loupeZoomLevel = "fitToView",

                              AgLibrary_loupeZoomOutLevel = "fitToView",

                              AgLibrary_loupe_target = "activePhoto",

                              AgLibrary_metadataDisplaySet = "com.adobe.tagsets.default",

                              AgLibrary_metadataPanel_Collapsed = false,

                              AgLibrary_metadataPanel_ExpansionState = 0,

                              AgLibrary_navigatorPanel_ExpansionState = 1,

                              AgLibrary_notActive_target = "activePhoto",

                              AgLibrary_paintingEnabled = false,

                              AgLibrary_paintingToolWhichType = "keywords",

                              AgLibrary_paintingTool_developPresetValue = "ED7AD140-FA03-11DB-AB5E-00145166C8C8",

                              AgLibrary_paintingTool_flagValue = 1,

                              AgLibrary_paintingTool_labelValue = "",

                              AgLibrary_paintingTool_ratingEverSet = true,

                              AgLibrary_paintingTool_ratingValue = 5,

                              AgLibrary_paintingTool_rotationValue = "cw",

                              AgLibrary_publishServicesPanel_Collapsed = true,

                              AgLibrary_rightPanels_inSoloMode = false,

                              AgLibrary_rootFolderDisplay = "folderNameOnly",

                              AgLibrary_showAdornmentBadges = true,

                              AgLibrary_showAdornmentCommandButtons = true,

                              AgLibrary_showAdornmentIndex = true,

                              AgLibrary_showAdornmentPickFlag = true,

                              AgLibrary_showAdornmentQuickCollection = true,

                              AgLibrary_showAdornmentUnsavedMetadata11 = false,

                              AgLibrary_showAdornments = true,

                              AgLibrary_showClickAdornmentsOnMouseOverOnly = true,

                              AgLibrary_showCompactBottomLabel = true,

                              AgLibrary_showCompactTopLabel = false,

                              AgLibrary_showCompareExtras = true,

                              AgLibrary_showGridTooltips = true,

                              AgLibrary_showLoupeInfo = false,

                              AgLibrary_showLoupeWorkingOverlay = true,

                              AgLibrary_sourceSpecificFilters = false,

                              AgLibrary_surveyTools20 = "tools = {\

                              label = true,\

                              navigate = true,\

                            }\

                            ",

                              AgLibrary_survey_target = "activePhoto",

                              AgLibrary_targetPhotoMetadataOnly = false,

                              AgLibrary_thumbSize = 198.53505332414,

                              AgLibrary_tintGridWithColors = true,

                              AgLibrary_toolbar_revealedState = "normal",

                              AgLibrary_volumeBrowserInfo = "capacity",

                              AgLibrary_volumeBrowserStatusColors = "t = {\

                              online = AgColor( 0.3, 0.68, 0.3, 1 ),\

                            }\

                            ",

                              AgLibrary_volumeBrowserStatusLight = "freeSpace",

                              AgLibrary_whichView = "images",

                              AgLightsOut_overrideColor = false,

                              AgLocation_leftPanels_inSoloMode = false,

                              AgLocation_rightPanels_inSoloMode = false,

                              AgMRUPopupList_AgExport_destinationFolderPathPrefix = "s = {\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\2016中国行(精选LR)\\\\Super Moon 2016\",\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\2016中国行(精选LR)\",\

                              \"E:\\\\2016中国行(精选)\",\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\1-2016\",\

                              \"E:\\\\StateFair2016 edited final\",\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\1-2016 camping\",\

                              \"E:\\\\StateFair2016 final\",\

                            }\

                            ",

                              AgMRUPopupList_AgImportDialog_destinationFolderPath = "s = {\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\",\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\2016-07 camping\",\

                            }\

                            ",

                              AgMRUPopupList_AgImportDialog_namingTokens = "s = {\

                              \"State Fair 2016 options\",\

                              \"ireland 3/06 choosen\",\

                              \"State Fair 2014 horse\",\

                            }\

                            ",

                              AgMRUPopupList_importBackupDownloadFolder = "s = {\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\Lightroom\\\\Download Backups\",\

                            }\

                            ",

                              AgMainFramePlacement_maxPosition_x = -1,

                              AgMainFramePlacement_maxPosition_y = -1,

                              AgMainFramePlacement_minPosition_x = -1,

                              AgMainFramePlacement_minPosition_y = -1,

                              AgMainFramePlacement_normalPosition_bottom = 1130,

                              AgMainFramePlacement_normalPosition_left = 30,

                              AgMainFramePlacement_normalPosition_right = 1890,

                              AgMainFramePlacement_normalPosition_top = 30,

                              AgMainFramePlacement_showCmd = 1,

                              AgMainFrame_screenMode = 0,

                              AgManyErrorsDialog_frame = AgRect( 590, 401, 1330, 760 ),

                              AgManyErrorsDialog_frame_showCmd = 1,

                              AgMultiMonitor_autoResize = false,

                              AgMultiMonitor_blankBackgroundColor = 0,

                              AgMultiMonitor_browserHeight = 170,

                              AgMultiMonitor_enablePlopupPreview = false,

                              AgMultiMonitor_filterBarVisible = true,

                              AgMultiMonitor_link2up = true,

                              AgMultiMonitor_loupeMode = "normal",

                              AgMultiMonitor_overrideSettings = true,

                              AgMultiMonitor_previewSize = 300,

                              AgMultiMonitor_previewVisible = false,

                              AgMultiMonitor_slideshowEnding = false,

                              AgMultiMonitor_slideshowIntro = false,

                              AgMultiMonitor_slideshowPauseOnIntro = false,

                              AgMultiMonitor_slideshowRepeat = false,

                              AgMultiMonitor_thumbSize = 120,

                              AgMultiMonitor_viewMode = "loupe",

                              AgMultiMonitor_visible = false,

                              AgMultiMonitor_windowFilterBarVisible = false,

                              AgMultiMonitor_windowVisible = false,

                              AgNavigator_extraZoomLevel = 3,

                              AgNavigator_showPhotosOnMouseOver = true,

                              ["AgNewCreationsDialog_AgNewCreationsDialog_makeVirtualCopiesForModule_com.adobe.ag.libra ry.collection"] = false,

                              ["AgNewCreationsDialog_includeSelectedPhotosInCollectionForModule_com.adobe.ag.library.co llection"] = true,

                              AgPanel_activeSoloMode = false,

                              AgPanel_automaticFontSize = true,

                              AgPanel_baseFontSize = "medium",

                              AgPanel_defaultSoloMode = false,

                              AgPreviewBuilder_jpegQuality = 0.75,

                              AgPreviewBuilder_standardSize = 1440,

                              AgPreviewCache_discardAfter = "thirty_days",

                              AgPrint_leftPanels_inSoloMode = false,

                              AgPrint_rightPanels_inSoloMode = false,

                              AgProgressView_visible = false,

                              AgPublish_DNG_compatibility = 117506048,

                              AgPublish_DNG_compressed = true,

                              AgPublish_DNG_conversionMethod = "preserveRAW",

                              AgPublish_DNG_embedCache = true,

                              AgPublish_DNG_embedRAW = false,

                              AgPublish_DNG_lossyCompression = false,

                              AgPublish_DNG_previewSize = "medium",

                              AgPublish_collisionHandling = "ask",

                              AgPublish_embeddedMetadataOption = "all",

                              AgPublish_exportServiceProvider = "com.adobe.ag.export.file",

                              AgPublish_export_bitDepth = 16,

                              AgPublish_export_colorSpace = "sRGB",

                              AgPublish_export_destinationPathSuffix = "Untitled Export",

                              AgPublish_export_destinationType = "desktop",

                              AgPublish_export_postProcessing = "doNothing",

                              AgPublish_export_useSubfolder = true,

                              AgPublish_export_videoFileHandling = "include",

                              AgPublish_export_videoFormat = "4e49434b-4832-3634-fbfb-fbfbfbfbfbfb",

                              AgPublish_export_videoPreset = "original",

                              AgPublish_extensionCase = "lowercase",

                              AgPublish_format = "JPEG",

                              AgPublish_includeFaceTagsAsKeywords = true,

                              AgPublish_includeFaceTagsInIptc = true,

                              AgPublish_includeVideoFiles = true,

                              AgPublish_initialSequenceNumber = 1,

                              AgPublish_jpeg_limitSize = 100,

                              AgPublish_jpeg_quality = 0.6,

                              AgPublish_jpeg_useLimitSize = false,

                              AgPublish_metadata_keywordOptions = "flat",

                              AgPublish_minimizeEmbeddedMetadata = false,

                              AgPublish_outputSharpeningLevel = 2,

                              AgPublish_outputSharpeningMedia = "screen",

                              AgPublish_outputSharpeningOn = false,

                              AgPublish_png_interlaced = false,

                              AgPublish_reimportExportedPhoto = false,

                              AgPublish_reimport_stackWithOriginal = true,

                              AgPublish_reimport_stackWithOriginal_position = "below",

                              AgPublish_removeFaceMetadata = true,

                              AgPublish_removeLocationMetadata = true,

                              AgPublish_renamingTokensOn = false,

                              AgPublish_selectedTextFontFamily = "Myriad Web Pro",

                              AgPublish_selectedTextFontSize = 12,

                              AgPublish_size_doConstrain = false,

                              AgPublish_size_doNotEnlarge = false,

                              AgPublish_size_maxHeight = 1000,

                              AgPublish_size_maxWidth = 1000,

                              AgPublish_size_megapixels = 5,

                              AgPublish_size_percentage = 100,

                              AgPublish_size_resizeType = "wh",

                              AgPublish_size_resolution = 240,

                              AgPublish_size_resolutionUnits = "inch",

                              AgPublish_size_units = "pixels",

                              AgPublish_size_userWantsConstrain = false,

                              AgPublish_tiff_compressionMethod = "compressionMethod_None",

                              AgPublish_tiff_preserveTransparency = false,

                              AgPublish_tokenCustomString = "",

                              AgPublish_tokensArchivedToString2 = "{{image_name}}",

                              AgPublish_useWatermark = false,

                              AgPublish_watermarking_id = "<simpleCopyrightWatermark>",

                              AgSdkPluginLoader_disabledPluginIDs = "t = {\

                              [\"com.adobe.export.oz\"] = true,\

                            }\

                            ",

                              AgSdkPluginLoader_disabledPluginPaths = "t = {\

                              [\"C:\\\\Program Files\\\\Adobe\\\\Adobe Photoshop Lightroom 4.1\\\\Carousel.lrplugin\"] = true,\

                            }\

                            ",

                              AgSdkPluginLoader_installedPluginPaths = "t = {\

                            }\

                            ",

                              AgSlideshow_leftPanels_inSoloMode = false,

                              AgSlideshow_preparePreviews = true,

                              AgSlideshow_rightPanels_inSoloMode = false,

                              AgSlideshow_showGuides = true,

                              AgSlideshow_whichView = "images",

                              AgSoftProofPreview_destinationGamutWarning = false,

                              AgSoftProofPreview_destinationProfile = "AdobeRGB",

                              AgSoftProofPreview_displayGamutWarning = false,

                              AgSoftProofPreview_renderingIntent = "Perceptual",

                              AgSoftProofPreview_simulatePaperAndInk = true,

                              AgTemplateBrowserDataModel_copied_ExternalEditor = "s = {\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_KeywordSet = "s = {\

                              [\"Outdoor Photography\"] = true,\

                              [\"Portrait Photography\"] = true,\

                              [\"Wedding Photography\"] = true,\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_LabelSet = "s = {\

                              [\"Bridge Default\"] = true,\

                              Default = true,\

                              [\"Review Status\"] = true,\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_LibraryFilter = "s = {\

                              [\"Camera Info\"] = true,\

                              [\"Default Columns\"] = true,\

                              [\"Exposure Info\"] = true,\

                              [\"Filters Off\"] = true,\

                              Flagged = true,\

                              [\"Location Columns\"] = true,\

                              Rated = true,\

                              Unrated = true,\

                              Unused = true,\

                              Used = true,\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_LocalizedAdjustmentPreset = "s = {\

                              [\"Burn (Darken)\"] = true,\

                              [\"Dodge (Lighten)\"] = true,\

                              [\"Iris Enhance\"] = true,\

                              [\"Soften Skin\"] = true,\

                              [\"Teeth Whitening\"] = true,\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_Metadata = "s = {\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_Naming_Tokens = "s = {\

                              CustomName = true,\

                              CustomNameOriginalFileNumber = true,\

                              CustomNameSequence = true,\

                              CustomNameXofY = true,\

                              DateFilename = true,\

                              Filename = true,\

                              FilenameSequence = true,\

                              SessionNameSequence = true,\

                              [\"ShootName-OriginalFileNumber\"] = true,\

                              ShootNameSequence2 = true,\

                            }\

                            ",

                              AgTemplateBrowserDataModel_copied_WatermarkingPreset = "s = {\

                            }\

                            ",

                              AgVanityPlates_panelTerminator = "_default",

                              AgVideoExportPreset_definitions = "AgVideoExportPreset_definitions = {\

                              [\"3f3f3f3f-4450-5820-fbfb-fbfbfbfbfbfb\"] = {\

                              exportToFolder = true,\

                              ext = \"dpx\",\

                              formatGUID = \"3f3f3f3f-4450-5820-fbfb-fbfbfbfbfbfb\",\

                              formatTitle = \"DPX\",\

                              items = {\

                              {\

                              displayName = \"24p Full Range\",\

                              guidance = \"1920 x 1080 24p Full Range (max bit depth).\",\

                              presetPath = \"1920 x 1080 24p Full Range (max bit depth).epr\",\

                              targetInfo = \"1920 x 1080, 24p\",\

                              },\

                              {\

                              displayName = \"25p Full Range\",\

                              guidance = \"1920 x 1080 25p Full Range (max bit depth).\",\

                              presetPath = \"1920 x 1080 25p Full Range (max bit depth).epr\",\

                              targetInfo = \"1920 x 1080, 25p\",\

                              },\

                              {\

                              displayName = \"30p Full Range\",\

                              guidance = \"1920 x 1080 30p Full Range (max bit depth).\",\

                              presetPath = \"1920 x 1080 30p Full Range (max bit depth).epr\",\

                              targetInfo = \"1920 x 1080, 30p\",\

                              },\

                              },\

                              plugInsContributing = {\

                              },\

                              },\

                              [\"4e49434b-4832-3634-fbfb-fbfbfbfbfbfb\"] = {\

                              ext = \"mp4\",\

                              formatGUID = \"4e49434b-4832-3634-fbfb-fbfbfbfbfbfb\",\

                              formatTitle = \"H.264\",\

                              items = {\

                              {\

                              displayName = \"Max\",\

                              guidance = \"As close to source as possible.\",\

                              size = \"max\",\

                              },\

                              {\

                              displayName = \"High\",\

                              guidance = \"High quality, but with a possible reduction in video bit rate.\",\

                              size = \"high\",\

                              },\

                              {\

                              displayName = \"Medium\",\

                              guidance = \"Suitable for web sharing and higher end tablets.\",\

                              size = \"medium\",\

                              },\

                              {\

                              displayName = \"Low\",\

                              guidance = \"Suitable for mobile devices.\",\

                              size = \"low\",\

                              },\

                              },\

                              plugInsContributing = {\

                              },\

                              },\

                            }\

                            ",

                              AgWPG_leftPanels_inSoloMode = false,

                              AgWPG_rightPanels_inSoloMode = false,

                              DevelopLocalized_preset_gradient_ExpansionState = 1,

                              DevelopLocalized_preset_paint_ExpansionState = 1,

                              DevelopPanels_firstPanelShowing = true,

                              DevelopPanels_firstPanelSize = 263,

                              DevelopPanels_lastPanelShowing = true,

                              DevelopPanels_lastPanelSize = 263,

                              Develop_detailLoupeZoomInLevel = 1,

                              Develop_localizedColorPresets = "t = {\

                              color1 = AgColor( 0, 0.125, 0.75, 1 ),\

                              color2 = AgColor( 0.375, 0.4375, 0.75, 1 ),\

                              color3 = AgColor( 0.75, 0.71875, 0.5625, 1 ),\

                              color4 = AgColor( 0.75, 0.6875, 0.375, 1 ),\

                              color5 = AgColor( 0.75, 0.625, 0, 1 ),\

                            }\

                            ",

                              Develop_localizedTintPreset1Hue = 0,

                              Develop_localizedTintPreset1Saturation = 0,

                              Develop_splitToningHighlights_ExpansionState = 1,

                              Filmstrip_ignoreClicksOnBadges = false,

                              Filmstrip_showAdornments = true,

                              Filmstrip_showBadges = true,

                              Filmstrip_showStackCounts = true,

                              Filmstrip_showTooltips = true,

                              ImportLoupe_backgroundShade = 0.25,

                              LayoutBook_leftPanels_inSoloMode = false,

                              LayoutBook_rightPanels_inSoloMode = false,

                              LayoutSlideshow_leftPanels_inSoloMode = false,

                              LayoutSlideshow_rightPanels_inSoloMode = false,

                              LibraryPanels_firstPanelShowing = true,

                              LibraryPanels_firstPanelSize = 263,

                              LibraryPanels_lastPanelShowing = true,

                              LibraryPanels_lastPanelSize = 263,

                              Lightroom_userIdentityPlateEnabled = false,

                              Lightroom_userIdentityPlateMode = "sync_user",

                              LocationModule_daily_geocode_requests = 0,

                              LocationModule_mapLatitude = 16,

                              LocationModule_mapLongitude = 0,

                              LocationModule_mapMode = "google.maps.MapTypeId.HYBRID",

                              LocationModule_mapZoom = 2,

                              LocationModule_showFilterBar = true,

                              Location_cityFieldEnabled = true,

                              Location_countryFieldEnabled = true,

                              Location_gpsFieldEnabled = true,

                              Location_stateFieldEnabled = true,

                              Location_sublocationFieldEnabled = true,

                              LoupeVerticalGestureMode = "flag",

                              MultiMonitorPanels_firstPanelShowing = true,

                              MultiMonitorPanels_lastPanelShowing = true,

                              MultiMonitorPanels_syncPanels = true,

                              VersionManagerCheckDate = 489255901.1311,

                              VersionManagerFailedCheckInterval = 3600,

                              attachment_quality = "orginal",

                              collectionPanelSortOrder = "kind",

                              ["com.adobe.ag.develop_Showed_Walkthroughs"] = true,

                              ["com.adobe.ag.library_Showed_Walkthroughs"] = true,

                              defringeColorLoupeSize = 5,

                              defringeColorShowLoupe = true,

                              defringeColorToolSticky = true,

                              email_from = "client",

                              externalEditingFormat = "TIFF_LZW_8_sRGB",

                              firstLaunchHasRun30 = true,

                              include_caption = false,

                              label1 = "Red",

                              label2 = "Yellow",

                              label3 = "Green",

                              label4 = "Blue",

                              label5 = "Purple",

                              lastToneCurveChannelSelection = 0,

                              lensCorrectionPanel = "automatic",

                              libraryToLoad20 = "C:\\Users\\Jesse\\Pictures\\Lightroom\\Lightroom 4 Catalog.lrcat",

                              onePixelFudge = true,

                              photoBinSize = 150,

                              photoshopEditingFormat = "TIFF_ZIP_16_ProPhotoRGB",

                              recentLibraries20 = "recentLibraries = {\

                              \"C:\\\\Users\\\\Jesse\\\\Pictures\\\\Lightroom\\\\Lightroom 4 Catalog.lrcat\",\

                            }\

                            ",

                              recentLibraries20_missing = "recentMissingLibraries = {\

                            }\

                            ",

                              recentLibraryBehavior20 = "UseMostRecentLibrary",

                              rulerVisible = false,

                              ["sdk_com.adobe.export.oz"] = "prefs = {\

                              KillSwitchResponse = {\

                              localOSTime = 1483592251,\

                              locale = \"en_us\",\

                              plugin_version = \"4.4.1.908273\",\

                              status = \"ok\",\

                              timestamp = \"2017-01-05T05:07:57+00:00\",\

                              },\

                            }\

                            ",

                              ["sdk_com.adobe.lightroom.export.facebook"] = "prefs = {\

                              KillSwitchResponse = {\

                              localOSTime = 1483592253,\

                              locale = \"en_us\",\

                              plugin_version = \"4.4.1.908273\",\

                              status = \"ok\",\

                              timestamp = \"2017-01-05T05:07:57+00:00\",\

                              },\

                            }\

                            ",

                              ["sdk_com.adobe.lightroom.export.flickr"] = "prefs = {\

                              KillSwitchResponse = {\

                              localOSTime = 1483592253,\

                              locale = \"en_us\",\

                              plugin_version = \"4.4.1.908273\",\

                              status = \"ok\",\

                              timestamp = \"2017-01-05T04:51:17+00:00\",\

                              },\

                            }\

                            ",

                              showPublishServiceIcons = true,

                              whiteBalanceLoupeSize = 5,

                              whiteBalanceShowLoupe = true,

                              whiteBalanceToolSticky = false,

                            }

                            • 11. Re: LR6 crashing any time in opening
                              F. McLion Adobe Community Professional & MVP

                              Add the line to the section at the bottom, like this:

                               

                              showPublishServiceIcons = true,

                              useAutoBahn = true,

                              whiteBalanceLoupeSize = 5,

                              whiteBalanceShowLoupe = true,

                              whiteBalanceToolSticky = false,

                               

                              Make sure to not change anything else and that the added line has a Tab in front (not spaces) like the others do.

                              • 12. Re: LR6 crashing any time in opening
                                jessel8180574 Level 1

                                Thank you for your instruction. I tried the way you told above, but it still does not work. Below is the copy of the last lines I changed. Did I do it right? (I made tabs in front each line, just like other lines do.) Do I need to add }\", before those new lines and add } after them?

                                 

                                 

                                 

                                  recentLibraryBehavior20 = "UseMostRecentLibrary",

                                  rulerVisible = false,

                                  ["sdk_com.adobe.export.oz"] = "prefs = {\

                                  KillSwitchResponse = {\

                                  localOSTime = 1483592251,\

                                  locale = \"en_us\",\

                                  plugin_version = \"4.4.1.908273\",\

                                  status = \"ok\",\

                                  timestamp = \"2017-01-05T05:07:57+00:00\",\

                                  },\

                                }\

                                ",

                                  ["sdk_com.adobe.lightroom.export.facebook"] = "prefs = {\

                                  KillSwitchResponse = {\

                                  localOSTime = 1483592253,\

                                  locale = \"en_us\",\

                                  plugin_version = \"4.4.1.908273\",\

                                  status = \"ok\",\

                                  timestamp = \"2017-01-05T05:07:57+00:00\",\

                                  },\

                                }\

                                ",

                                  ["sdk_com.adobe.lightroom.export.flickr"] = "prefs = {\

                                  KillSwitchResponse = {\

                                  localOSTime = 1483592253,\

                                  locale = \"en_us\",\

                                  plugin_version = \"4.4.1.908273\",\

                                  status = \"ok\",\

                                  timestamp = \"2017-01-05T04:51:17+00:00\",\

                                  },\

                                }\

                                ",

                                  showPublishServiceIcons = true,

                                  whiteBalanceLoupeSize = 5,

                                  whiteBalanceShowLoupe = true,

                                  whiteBalanceToolSticky = false,

                                }

                                  showPublishServiceIcons = true,

                                  useAutoBahn = true,

                                  whiteBalanceLoupeSize = 5,

                                  whiteBalanceShowLoupe = true,

                                  whiteBalanceToolSticky = false,

                                • 13. Re: LR6 crashing any time in opening
                                  F. McLion Adobe Community Professional & MVP

                                  You duplicated the last block - that's not working.

                                  Remove what you added at the bottom and then insert the line to the existing block exactly like shown in my last post.

                                  • 14. Re: LR6 crashing any time in opening
                                    jessel8180574 Level 1

                                    Thank you again. I did the way again just like what you told me, but it still did not work. Below is what I did.

                                     

                                     

                                     

                                      ["sdk_com.adobe.lightroom.export.facebook"] = "prefs = {\

                                      KillSwitchResponse = {\

                                      localOSTime = 1484362810,\

                                      locale = \"en_us\",\

                                      plugin_version = \"4.4.1.908273\",\

                                      status = \"ok\",\

                                      timestamp = \"2017-01-14T02:53:45+00:00\",\

                                      },\

                                    }\

                                    ",

                                      ["sdk_com.adobe.lightroom.export.flickr"] = "prefs = {\

                                      KillSwitchResponse = {\

                                      localOSTime = 1484362811,\

                                      locale = \"en_us\",\

                                      plugin_version = \"4.4.1.908273\",\

                                      status = \"ok\",\

                                      timestamp = \"2017-01-14T02:53:46+00:00\",\

                                      },\

                                    }\

                                    ",

                                      showPublishServiceIcons = true,

                                      useAutoBahn = true,

                                      whiteBalanceLoupeSize = 5,

                                      whiteBalanceShowLoupe = true,

                                      whiteBalanceToolSticky = false,

                                    }

                                    • 15. Re: LR6 crashing any time in opening
                                      jessel8180574 Level 1

                                      I think my computer meets the system requirements, and it works with LR4 very well, but this is LR6, so I wounder if there is some problem, although I think it still meet the requirement. My computer is ACE Aspire XC-603 with a Dell 24 inch monitor U2412MB. The computer come with Window 8 but up graded to 10, Processor is Pentium(R) 2.4GHz, has 4.0GB of RAM, Intel (R) HD graphics 4600, 1TB hard drive, now is about 800 GB storage space available. The computer has a DVD drive, and Internet connection.  The name of the graphics card drive is Intel HD graphic driver version 10.18.10.4276, the computer said it is up to date. I don't know if the Processor is with SSE2 support or not. I don't know what is not compatible with the LR6, can you give me a suggestion? Thank you again.

                                       

                                      Another clue: any time when I launch the LR6, there will be a window pop up, said"We need to upgrade your catalog for use with Lightroom 6", then direct the upgrade destination to C:\Users\Jesse(my user name)\Pictures\Lightroom\Lightroom Catalog-18.lrcat. Is that right? should I agree? I always choose agree.

                                      • 16. Re: LR6 crashing any time in opening
                                        F. McLion Adobe Community Professional & MVP

                                        Of course you need to agree to upgrade the catalog. LR6 needs it to update, it can not work with an older catalog.

                                        It creates a copy of your existing catalog and upgrades it.

                                        If it asks again it might be possible that you are trying to again open the old catalog instead of the new, upgraded copy.

                                         

                                        Your graphic card driver is outdated. The most current for the Intel HD 4600 is (from Microsoft): 20.19.15.4531 from 29.06.2016

                                        Please update it using Microsoft update or download directly from Intel (may be even newer but with a different numbering).

                                        • 17. Re: LR6 crashing any time in opening
                                          jessel8180574 Level 1

                                          Thank for your time, Mr. McLion. I went to Intel driver upgrade website, and found the drivers that suppose to work on my Intel HD graphics 4600. I tried latest version 15.40.28.4501 first, but it did not work. It was said "The computer does not meet the minimum requirement for installing the software". I then tried several earlier versions, none of them worked. It was said that "A customized computer manufacture driver is installed on your computer". Then I went to Acer website and ran a search, found the driver version for my 10.18.10.4276 version upgrade is 15.33.43.4425. I down loaded the version, but the installation failed. It was said "The computer does not meet the minimum requirement for installing the software". So, it go back to the beginning. What else should I do? I run out of options.

                                          • 18. Re: LR6 crashing any time in opening
                                            F. McLion Adobe Community Professional & MVP

                                            Microsoft Update should offer you 20.19.15.xxxx

                                            http://www.catalog.update.microsoft.com/Search.aspx?q=Intel%20HD%204600

                                            Did you run it? What does the device manager show?

                                            If you try to install a manual download from MS or Intel make sure to right click and run as Administrator.

                                            • 19. Re: LR6 crashing any time in opening
                                              jessel8180574 Level 1

                                              Thank you for your information, but there are so many drivers come for Intel HD 4600, which one should I down load?

                                              • 20. Re: LR6 crashing any time in opening
                                                F. McLion Adobe Community Professional & MVP

                                                If the update function of your Windows does not offer an update to the driver it's going to be a bit more complicated to get the correct one from Microsoft. You need to read out the exact Hardware-ID from the device manager and find the correct one from within the listed ones. If you open the details of an entry in the catalog the HW-ID's they belong to are listed.

                                                 

                                                You may want to try the tool to autodetect the latest and correct driver from Intel.

                                                Intel® Driver Update Utility

                                                • 21. Re: LR6 crashing any time in opening
                                                  jessel8180574 Level 1

                                                  I followed the Intel Driver Update Utility step-by-step to find the specific update vision for my driver twice, it all point to version 15.33.43.4425. But the installation failed, it said "the driver being installed is not validated for this computer". I contact B/H photo where I bought my LR6 from, they said the processor and graphics card of my computer do not meet the requirement for LR6. I checked the requirement of processor for LR4 and LR6, both are "Intel Pentium 4 or AMD Athlon 64, 64 bit support", LR6 also recommended  Dual core HD or AVCHD video functionality. In terms of graphics card, LR6 require DirectX 10-capable or later graphics card. LR4 did not mark a specific requirement. What is Direct 10-capable? If my Intel HD graphics 4600 meet this requirement? The guy in B/H said I should know it before I buy the LR6. How can I know it? I am not a computer nerd. Likely they want to sell me a new computer. I know my computer is cheep and a kind of outdated, but I use it for photo edition only in the past two years, and it worked perfectly with my LR4, although my computer has Pentium, not Pentium 4 processor. Confused.

                                                  • 22. Re: LR6 crashing any time in opening
                                                    F. McLion Adobe Community Professional & MVP

                                                    the Intel HD4600 works perfectly with LR6. It even works with activated GPU acceleration. I have a Intel HD4600 in my i7-4790. However, with my 1920*1200 display there is no gain in speed with the GPU activated due to the CPU being very powerful as well.

                                                    Did you install the anniversary upgrade to Win10?

                                                    Please check on the CPU type information. I'm sure it's not a Pentium since this would be very old and in turn would mean that you can't have a Intel HD4600.

                                                    • 23. Re: LR6 crashing any time in opening
                                                      Axel Matt Level 4

                                                      Have you tried to reset the Lightroom preferences?

                                                      Take a look here:

                                                      https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

                                                       

                                                      Regards

                                                      Axel

                                                      • 24. Re: LR6 crashing any time in opening
                                                        jessel8180574 Level 1

                                                        Yes, I installed the newest upgrade for my Windows 10.

                                                        The information of my CPU type is:

                                                        Intel (R) Pentium (r) CPU J2900 at 2.41GHz  2.41 GHz

                                                        I know It is too old, I did not pay attention to the type of processor when I bought this computer in 2014 (actually, I did not have the knowledge about Pentium generations at that time). It works perfectly with LR4, so I think it should work with LR6.

                                                        • 25. Re: LR6 crashing any time in opening
                                                          jessel8180574 Level 1

                                                          Thank you for your information. I tried this way you recommended in very first, renamed the Lightroom 6 preferences.agprefs and Lightroom 4 preference.agprefs, but still failed to launch Lightroom 6.

                                                          • 26. Re: LR6 crashing any time in opening
                                                            F. McLion Adobe Community Professional & MVP

                                                            Please check your access rights for all folders LR uses. You need to have read and write (full) access.

                                                            Preference file and other file locations | Lightroom CC and 6

                                                             

                                                            If it does not help:

                                                            I'd remove all of LR6 and Adobe CC Desktop Application. After the de-installation I'd clean/remove the LR6 folders.

                                                            DO NOT remove the *.lrcat files - they probably are located in your picture folder.

                                                            Then, after a reboot, try to reinstall LR6, reboot and try to start it.

                                                             

                                                            Some posts ago, you wrote that you have a Lightroomcatalog-18.lrcat

                                                            Are you working with so many catalogs or did you start LR6 so many times and created a new copy every time?

                                                            You need to copy/upgrade the LR4 catalog once and from then on use this converted catalog with LR6. LR usually opens the last catalog automatically with its default settings. If that's not working something with your write permission in one of the location (probably the preference file location) is wrong and that's why I first want you to check on these permissions.

                                                            You can not go back and use the LR6 catalog with LR4.

                                                            • 27. Re: LR6 crashing any time in opening
                                                              jessel8180574 Level 1

                                                              Yes, I am able to access all folders LR uses, but I still can not make LR6 work. I am afraid to remove the whole LR6 from my computer in the concern of that I might accidentally delete my photos. I need to back up my computer to a separated hard-driver first.

                                                               

                                                              Because anytime when I launch the LR6, it will ask me to upgrade catalog, I agreed, so it end up with a lot of Lightroom Catalog-xx.lrcat files. I just deleted those duplicated files. what should I do next time when it ask me to upgrade the catalog again?

                                                              • 28. Re: LR6 crashing any time in opening
                                                                jessel8180574 Level 1

                                                                I opened my computer>manage>event viewer>window logs>Application, then click open it. I found several Errors marked red, some of them relate to Lightroom.exe. Below is the detail of one of the errors.

                                                                 

                                                                lightroom.exe
                                                                6.0.0.10
                                                                5523190c
                                                                ig7icd64.dll
                                                                10.18.10.4276
                                                                55d1ffdb
                                                                c0000005
                                                                000000000003ee34
                                                                21f4
                                                                01d27209f905ca7a
                                                                C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
                                                                C:\WINDOWS\SYSTEM32\ig7icd64.dll
                                                                ddb83e7d-6b93-4947-83c1-95b755b08ef0

                                                                 

                                                                If these information tell what is the problem? I don't know what this information means.

                                                                • 29. Re: LR6 crashing any time in opening
                                                                  F. McLion Adobe Community Professional & MVP

                                                                  This is part of the Intel graphic driver. This confirms what I said before, the graphic driver is the source of the issue. I'd really try to remove the driver and reinstall the most recent.

                                                                  You can try as follows: Open the device manager and right-click on the graphic card. Choose to remove/delete and when asked also set the check mark to delete the driver.

                                                                  Then reboot. Windows will start with it's default graphic driver and will eventually not have the correct resolution for your display.

                                                                  Now, open the device manager again, right-click on the graphic card and this time select to upgrade the driver. Allow it to search from the web (Microsoft Update).

                                                                  This should completely re-install the latest WHQL driver available from Microsoft.

                                                                  • 30. Re: LR6 crashing any time in opening
                                                                    jessel8180574 Level 1

                                                                    I followed your instruction to deleted the graphic driver, then reinstalled it again. While installation, I let it automatically search for the update. It was said the driver installed is up to date. It is still the version of 10.18.10.4276! I launched LR6 again, it crashed again. Problem is still not solved.