7 Replies Latest reply on Jan 6, 2017 6:04 PM by EvilBugQueen1

    Cannot open previews or licensed images directly in PS

    MarieMeyer Level 1

      I thought I'd give Adobe Stock a try because I like the idea of having the file open directly in PS. Yesterday Stock and PS worked great. However, I was having an unrelated problem with the CC App repeatedly crashing and needing to be restarted. Normally I don't care but if I was going to use AS that was annoying. So I spent over an hour this morning in a chat session to get that problem solved. And it was solved, haven't had a crash all day. HOWEVER, AS no longer recognizes that I have PS on my machine. When I try to send a preview or a licensed imaged straight to PS I get an error message saying that can't be done because PS is not installed on my machine. And, yes, I DO have PS installed on my machine. I just spent 1.5 hours on chat with a tech who didn't have a clue. Anyone have any ideas about how to fix this? There is no point to AS without this feature. Mac OS 10.11.6