5 Replies Latest reply on Feb 8, 2017 4:46 PM by Felix29

    After Effects and Illustrator don't open with windows 10! please help

    pacayap73170600

      Hey, we just bought the new creative cloud and installed all apps while connected with the internet. We checked every requirement, needed for this programs and it still don't work. PS, PREM, IND, work without any problems. do you have an idea what is wrong? The computer is a new windows 10 64Bit with Intel(R) hd graphics 530 graphic card. On the picture below you can see what happens when we try to open the AE-App :-(

      Thank you!

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